AutoNation Nissan Irving

Although I did not end up purchasing a vehicle with the dealership I had a very good interaction over email with Peter Tramby. He was courteous (not pushy), and willing to go the extra mile, even offering dealership I had a very good interaction over email with Peter Tramby. He was courteous (not pushy), and willing to go the extra mile, even offering to have a car I was interested in delivered to the dealership from another Bankston, just so I could check it out. My confidence in Peter as a salesman who is interested in doing right by his customers was solidified when I let him know we had made a purshase elsewhere (we opted for a different make of vehicle): he expressed well wishes for us in our new car--rather than regret over a lost sale. I will definitely consider Bankston Nissan and Peter Tramby for future car buying. More

I was in the market for a new car for two weeks and had been to several car dealerships only to get the "dealer games" played on me. I was about to stop looking when my wife talked me into looking at Bank been to several car dealerships only to get the "dealer games" played on me. I was about to stop looking when my wife talked me into looking at Bankston Irving. I looked online and asked for a quote and within 15 minutes received a personal email from Peter Tramby. We exchanged emails and EVERY time I sent an email, he ALWAYS responded and answered my questions quickly and professionally. I set an appointment to go in on a Friday, went in and Peter was with a customer that ran long. He took a minute, came out, explained what was going on and let Aaron Komar help me. Aaron was AMAZING! Very professional, was not pushy or did the hard, high pressure sell. I told him what I wanted, he went out, pulled the car, we took it for a test drive and we started working through the paperwork and I took the car home a couple hours later. There was only 1 finance guy working at the time while we were there, so it slowed things down a little, but while we were waiting, Peter and Aaron constantly kept us company, asked if we needed anything, made sure we were comfortable and NEVER tried to come back and pressure us into anything we already said no to. They were amazing. I'll go back and deal with these guys again! More

This was the first time we purchased a vehicle from an internet salesperson. From the moment we made contact, Peter Tramby made the experience a positive one. Every question was answered and explained wi internet salesperson. From the moment we made contact, Peter Tramby made the experience a positive one. Every question was answered and explained without hesitation. He was thorough in his explanations of options available and made sure that we were happy with our choices. Everyone that we came in contact with at the dealership, couldn't have been nicer or more accommodating. That included the Sales Manager, Receptionist, other Sales Staff and especially the Finance person. I would definitely refer friends and co-workers to Bankston Irving. More

We were recently in the market for a new vehicle. After a lot of research we decided on purchasing a Kia Sportage and thus visited several Kia dealers in our area. Some of the dealers we worked with were a lot of research we decided on purchasing a Kia Sportage and thus visited several Kia dealers in our area. Some of the dealers we worked with were pushy and others were pleasant, but none of the local dealers were willing to go the extra mile to find what we really wanted in a car. After quite a bit of internet research we came across Bankston Nissan of Irving and read reviews from purchasers about their experience with the staff there. Through those reviews we felt that Peter Tramby was the guy to deal with. He had some of the best reviews that I have ever seen and we thought he would be both attentive to our needs and professional in his dealings with us. Honesty and complete disclosure were very important to us as we were from out of state and would have to rely on our dealer to answer our questions truthfully. I called Bankston and specifically asked to work with Peter. Peter far exceeded anything that we could have hoped for in an honest and trustworthy car dealer. He promptly returned all phone calls, answered any and all questions that we had fully and candidly. We feel Peter went far above and beyond what any car dealer would have done. We could not have been more pleased both with our purchase and our experience with Peter Tramby and those of Banskton Nissan of Irving. I would recommend that anyone looking for a vehicle check out Bankston’s website, give Peter a call and see for yourself that honesty and integrity are not yet dead in the car industry! A huge thanks to Peter Tramby and all those at Bankston that helped to make the purchase of our car exactly the experience we were hoping for! Pamela Brott Hartville, Missouri More

I purchased a new 2009 Altima from Internet Sales Manager Peter Tramby. My experience with Peter was outstanding. He was very helpful and willing to look into any questions I had. I would definitely purchase Peter Tramby. My experience with Peter was outstanding. He was very helpful and willing to look into any questions I had. I would definitely purchase another vehicle from Peter Tramby. My overall experience at this dealership was very good. More

My husband and I bought a car from Bankston Nissan of Irving a few days ago. Our service we received (from the salesmen and the finance manager) was oustanding. They really worked with us to get deal w Irving a few days ago. Our service we received (from the salesmen and the finance manager) was oustanding. They really worked with us to get deal we could both agree on. My husband had negative equity with his trade-in but they really worked hard to help us get the car we wanted with payments we could afford. I originally met with Peter but when I got there, he was with another customer so Angel helped us get the car we wanted. Once Peter was done, he took over and helped us with all our needs. I know this sounds strange, but he seemed so sincere and to be honest, I'm sure Angel got the commission but he still went above and beyond to make sure we were satisfied. He gave us his personal cell phone# and stayed an hour after the dealership closed to make sure we knew everything about the car. I've never felt so secure with a car dealership as I felt with this one (thanks to Peter). The finance mgr (Steve Lewis) was very helpful and seemed to look for our best interests in our final purchase. On a side note, we noticed little (VERY LITTLE) scratches on the trunk the next day and they had us bring it in and removed them within 10 minutes! I had just settled down in the waiting room with my kids and they were done! That is oustanding since most dealerships are done with you as soon as you sign the paperwork. I have another rating for Bankston Nissan in Lewisville as this is where we purchased our 1st Nissan, and I have another for North Texas Nissan (DO NOT GO TO THEM!). * I gave this dealer a 4 in Customer Service and Friendliness because the receptionist didn't even smile or offer help. She has to be approached rather than offering help. But the sales team and managers had great attitudes. More

Buddy's the guy to deal with when buying a Nissan at Bankston. He's been there "forever". I shop online and NEVER go in to deal with a salesperson. I found what I wanted, email their internet sales d Bankston. He's been there "forever". I shop online and NEVER go in to deal with a salesperson. I found what I wanted, email their internet sales department and dealt with Buddy. I haven't been in for service so I can't comment on the Service Department, but my car purchase was hassle free! More

I went in looking for a cheap used car, but walked out (of course) in a new 2005 Sentra. I was taken, but didn't mind. I am pregnant and needed a good, reliable car really quickly but didn't think that I (of course) in a new 2005 Sentra. I was taken, but didn't mind. I am pregnant and needed a good, reliable car really quickly but didn't think that I could get financing for a new one. George just added $100 over invoice and we signed for the car a few hours later. I wish they would have had a selection of cars for me to choose from, but they didn't. I got the "last" basic model they had, which was fine, but buying a new car is a big deal and it would have been nice to at least have some choice. Everyone has been very nice and even inspected the car seat for me today without much wait. More