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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.8
498 Reviews

498 Reviews of AutoNation Honda Covington Pike - Service Center

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July 27, 2023

Rachel is the best! Always the best service and very attentive to what I needed done! Highly recommended!! More

by xaomlor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Jul 31, 2023 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Honda Covington Pike and we hope to be of service again in the future.

July 26, 2023

The experience was fantastic and the service writer was great. I would recommend Covington Pike Honda to anyone needing service. More

by coopermanharold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was great.
Jul 26, 2023 -

coopermanharold responded

Great place to do business.

July 25, 2023

Took such great care of my car as always. Always pleased with the service there. More

by Lashajn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
Jul 27, 2023 -

AutoNation Honda Covington Pike responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Covington Pike. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 24, 2023

I left the service department feeling disgusting and disgusted. It’s be nice if we could trust the attendants at the dealership to be honest, but we seemingly cannot. While I understand it is my respons More

by Sad at Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jen, maybe short blonde
Jul 27, 2023 -

AutoNation Honda Covington Pike responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Covington Pike. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1283 to discuss what we can do to help.

July 23, 2023

Came into service dept. for an oil change and an object in a tire. I was given a time for car to be ready. Later I was told the tire would need to be replaced but there wa More

by Gramlcvat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Blackburn
Jul 25, 2023 -

AutoNation Honda Covington Pike responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 26, 2023 -

Gramlcvat responded

I have been in communication quite a bit since I bought the car. I will not hesitate to call.

July 22, 2023

I always receive excellent service from the team at AutoNation Honda. Terrell is a friendly face and makes the experience all the better. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
Jul 26, 2023 -

AutoNation Honda Covington Pike responded

Hi Rachel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

The service was awesome. Donate my serviceman was very helpful. I wish more had his professional expertise. More

by bag1234y
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Jul 26, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Service department is very professional and doing a great job on completing the work in a timely manner. More

by kclimcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 26, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2023

It took a while to communicate that they were waiting for rotors to get to the store. The pricing was not ideal but it needed to be done. More

by Lasha2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Jul 25, 2023 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 10, 2023

The service department is fast and efficient, the service writer took care of all my needs and I was on my way in a reasonable amount of time. More

by Mg1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
Jul 13, 2023 -

AutoNation Honda Covington Pike responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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