AutoNation Honda Columbus

I was EXCEPTIONALLY pleased with my service experience on Monday! My A/C went out Sunday and the temperature was in the 90s. I called Trevor, my Service Advisor, first thing Monday morning and he worked me r Monday! My A/C went out Sunday and the temperature was in the 90s. I called Trevor, my Service Advisor, first thing Monday morning and he worked me right in. Trevor is ALWAYS awesome! He keeps me informed every step of the way during the assessment and repair process. He knows me and my warranty info, so he can usually give me a ballpark synopsis of what's possibly going to happen and at what cost over the course of the service. Trevor remembers that I'm going to need transportation to work, so he takes the initiative to get that process started before I arrive, so my wait for transportation is minimal. Trevor is SO considerate of my time and cares about how the service is going to affect me personally (i.e., making sure my A/C got repaired that day, so I wouldn't have a heat stroke due to having to continue driving around in temps that would rival the Sahara Desert!). Honda has a "Champion of Customer Service" in Trevor, which is priceless in my line of work!!! My A/C now works great! THANKS Honda Service Team and THANK YOU Trevor!!! More

Service was completed in a timely manner; I was roughly in and out within an hour and a half. My service was routine, oil change, tire rotation, and resetting the TPMS sensor. No other issues or concerns a in and out within an hour and a half. My service was routine, oil change, tire rotation, and resetting the TPMS sensor. No other issues or concerns at this time! More

The service is always great! Trevor is alway through when explaining my options with my vehicle. The waiting area is nice and clean too! Trevor is alway through when explaining my options with my vehicle. The waiting area is nice and clean too! More

My service advisor Woo Lee took the time to ensure that I understood the answers to any questions I had. understood the answers to any questions I had. More

Jordan handles my problems and needs everything I come in I appreciate all she does I appreciate all she does More

My Service advisor Woo was excellent. Woo explained the process and the wait time was short. Woo explained the process and the wait time was short. More

My service advisor, Trevor Caudle, was excellent to work with. He communicated the costs up front, answered my questions, and kept me informed throughout. Overall it was a very pleasant experience. with. He communicated the costs up front, answered my questions, and kept me informed throughout. Overall it was a very pleasant experience. More

Trevor Caudel, my service advisor, is excellent. He is knowledgeable, helpful and I trust his judgement. I always call him for my service needs. I value his opinion. The dealership is clean and He is knowledgeable, helpful and I trust his judgement. I always call him for my service needs. I value his opinion. The dealership is clean and comfortable, and everyone is friendly. More

Awesome customer service! Mr. Lee was making sure everything goes well about the service in timely manner. He constantly checking us (customers) making sure we are alright whi Mr. Lee was making sure everything goes well about the service in timely manner. He constantly checking us (customers) making sure we are alright while waiting. More

Got the vehicle that I wanted but financing was a nightmare and scam. He gave me the absolute ludicrous deal 8.9 APR and no military rebate. Zero APR and military rebates are lies. I have a 800 credi nightmare and scam. He gave me the absolute ludicrous deal 8.9 APR and no military rebate. Zero APR and military rebates are lies. I have a 800 credit score. Luckily I got financed at Navy Federal with a 4.7 APR with a ten minute call. Saved myself over six grand and an entire year of payments. Good luck if you go there. No overview of vehicle features and told it did not have remote start. It does. Better off going to Lagrange or Atlanta. More