AutoNation Ford Littleton

Shawn Broussard was our service rep. He was very helpful and was always courteous and kept us up to date on the status of our vehicle. It was explained that the service area had 6 em He was very helpful and was always courteous and kept us up to date on the status of our vehicle. It was explained that the service area had 6 employees out with sickness which contributed to a longer than expected wait time. I can't comment on the quality of service until we have some time driving the car but I expect all is well. More

Good attendant, fast service, easy experience to get my truck serviced. No concerns about my visit truck serviced. No concerns about my visit More

When the other Ford dealership couldnt change my oil for two weeks, Tyler at AutoNation had my truck ready in less than 2 hours.Tyler was as friendly and professional as they come. I highly recommend Auto two weeks, Tyler at AutoNation had my truck ready in less than 2 hours.Tyler was as friendly and professional as they come. I highly recommend AutoNation for your service.......as!k for Tyler More

Adam is an all star. My car wasnt gonna get serviced till late January but Adam expidited the process for us and got our car done and back to us in less than a week. Save My car wasnt gonna get serviced till late January but Adam expidited the process for us and got our car done and back to us in less than a week. Saved us for the holidays More

As I told the manager on my initial complaint I felt the service department was rude and condescending. I also feel like the warranty was misrepresented, had we known that it doesn't cover anything we might service department was rude and condescending. I also feel like the warranty was misrepresented, had we known that it doesn't cover anything we might have bought the higher priced one or not bought one at all. In any doubt it is their reputation on the line not mine More

We had a great experience with Dan at AutoNation Ford! We had a tight budget and some specific needs and found a wonderful 2019 GMC Acadia. We never felt less than because we weren’t shopping for a fancy We had a tight budget and some specific needs and found a wonderful 2019 GMC Acadia. We never felt less than because we weren’t shopping for a fancy brand new car. Good and easy transaction. More

They worked with me on addressing a check engine lamp comming and going off on it own. comming and going off on it own. More

Service department was great very helpful as always. I will always recommend you to my freinds and family I will always recommend you to my freinds and family More

I will wait for further service before reccommending. My First time at this dealership. They did all expected items well. My First time at this dealership. They did all expected items well. More

Worst experience I’ve ever had with a dealer. Bought a used vehicle, and had check engine light turn on the day after I bought it, as well as a transmission shudder on light acceleration. I immed Bought a used vehicle, and had check engine light turn on the day after I bought it, as well as a transmission shudder on light acceleration. I immediately let the sales guy Quinn know about it, and told me no worries to just bring it back and they’d have a tech hook up to it and see what the issue was. He said they’ll take care of me. I’m a mechanic myself so I hooked up my scanner to see what the codes were for so I can see wether it’s something serious or something that can wait. Ended up being catalytic converter codes and also low fuel pressure at start up and the shudder. No big deal truck was still running fine. I took it to the dealer 2 days after purchase, they hooked up to it and said to bring it early in the morning another day so they can reflash the bcm. So that’s what I did. After I returned, and had them attempt to reflash the truck, used car manager came back and told me that they can’t get it to reflash, because supposedly I tuned the truck. I knew they were going to say some crap like that since my scanner was still hooked up to the truck. I explained to him why the scanner was hooked up and that the only reason that was hooked up was to check the engine codes. He didn’t seem like he believed what I told him. At the end he comes back and tells me that they can’t reflash the bcm and will have to order a new one, to not worry about it and that they’ll take care of me. I ended up doing a transmission oil drain and fill with a filter change myself and that got the shudder fixed. They were supposed to call me when the parts they ordered arrived, but failed miserably at being in contact. After two weeks, the used car manager called me and said that the dealer truly believes I tuned the truck and that they shouldn’t be paying for anything because of it. Well, i was so mad i went off on the manager. I used to work at a dealership and know the exact tactics they try and use to get off the hook on bills they should be liable for. I ended up telling him that i would pay for the parts if they covered the labor ( thinking the tab was no more than $1k). Fast forward a month and i finally had to text the sales guy to see what had happened with all the parts they were supposed to order for the pickup. Used car manager gives me a call 5 minutes later after I sent the text message, and tells me that since I agreed to pay half the bill that the parts alone were going to be $4k and labor was another $4k. I ended up saying forget it. I’ll fix it on my own! Do not go to this dealership, and if you do CHECK THE VEHICLE COMPLETELY! Run a scanner through it to make sure no check engine lights are on that have been cleared by the dealer, and if they offer to bring the vehicle to the front desk while you wait inside don’t let them. I would of caught that slow start on the truck had I been the one who initially started it that day, but what else can I say other than, They got me! More