AutoNation Ford Littleton

Courteous-Helpful - Took good care of me. Service manager was especially helpful. Go go go Service manager was especially helpful. Go go go More

Someone reached out to me via email text and call. When I texted back asking for more questions/information about the whole process , Justin Nixon never responded back. Therefore I never went to the d When I texted back asking for more questions/information about the whole process , Justin Nixon never responded back. Therefore I never went to the dealership. More

Patrick is always on his "A game"! A good diesel mechanic is hard to find! A good diesel mechanic is hard to find! More

Worst service department in the business. They had my truck for 3 hours then said they couldn't get to it ... this is with an appointment. Come to find out they decided to service their ow They had my truck for 3 hours then said they couldn't get to it ... this is with an appointment. Come to find out they decided to service their own service vehicle s and bump customers . I will never be back to this service department. More

Autonation Ford in Littleton has been a very helpful resource in maintaining my f150. They are very professional and reliable. All employees have been extremely kind and helpful. resource in maintaining my f150. They are very professional and reliable. All employees have been extremely kind and helpful. More

We were at AutoNation to test drive the Explorer ST because we needed a 4WD vehicle.  The SUV is really awesome: power, handling, features.  We focused on a lease option.  After about 2 hours they pres because we needed a 4WD vehicle.  The SUV is really awesome: power, handling, features.  We focused on a lease option.  After about 2 hours they presented an offer of 2 year lease for $250 per month.  This included the trade in of my 2019 F-150 with less than 14K miles.  We had about 14 more payments of $960 (0% interest) but only a 2WD.  So, as much as I hated to lose my F-150, the chance to have the beautiful Explorer in my garage at only $250/mo pushed me to make the deal.  I had to leave for an hour and my wife stayed at the dealership.  Upon my return, the financial manager told us that they could not make the original deal...I had put down "too much equity" and the bank would not fund that deal. Now the deal was $650/mo and 3 years.  Still a great vehicle and considerably less than the F-150 payment.  At this point we had been there nearly 5 hours.  I accepted the deal, but regret that I didn't walk away and clear my head.  It still feels like a bait and switch tactic, but they blamed it on new people in the financial screening process, i.e. lack of knowledge/training. More

Thank you autonation for helping me get past a very difficult time in life. You customer service and staff are top notch! difficult time in life. You customer service and staff are top notch! More

They took my car in for what was found I be a blown transmission. I had to call to get the status after 5 days and when I picked it up, the notes said that the brakes need immediate attention. I would transmission. I had to call to get the status after 5 days and when I picked it up, the notes said that the brakes need immediate attention. I would have appreciated them letting me know that while they had my car instead of after I picked it up. More

I can’t rate the experience a 5 star overall because only a few minutes after we picked up the vehicle it broke down on the side of the road with an issue we were told was unrelated to the repairs that were a few minutes after we picked up the vehicle it broke down on the side of the road with an issue we were told was unrelated to the repairs that were done. But they were quick to get it towed back to them and fixed the issue with no additional charge. It was obviously an inconvenience but they did their best to make it right. Matt was our service advisor and he was great! Very friendly, knowledgeable and responsive. More

Everyone there was very friendly. They have a quick turnaround on the recall that I received. They have a quick turnaround on the recall that I received. More