AutoNation Ford Littleton

Brought my car in for a recall service, was greeted by friendly service writer, was shown pleasant waiting room, coffee service, started reading magazine about F150 lighting, before I was finished reading friendly service writer, was shown pleasant waiting room, coffee service, started reading magazine about F150 lighting, before I was finished reading, the service work was done, car waiting outside and I was on my, great experience More

I had a great experience buying the car but they have struggled since. I called in to get my car serviced and they sent me to the wrong location. I also needed to utilize my warranty, when I called get s struggled since. I called in to get my car serviced and they sent me to the wrong location. I also needed to utilize my warranty, when I called get support in how to walk through the process, as it was the first time I was needing to use it, I was given the wrong information on the process. No big deal to me, mistakes happen. However, I am now stuck with the bill as I didn’t go through the actual correct process and instead believed their employee on the phone and did what they said. This could have been discussed but when I was sent to someone to resolve, was told there was no solution and I was stuck with the bill. Do not use them. They just want your money and don’t care about service. Very disappointed. Absolutely will not buy from them again and will actively speak against and try to talk everyone out of using them for anything. More

Christina and Dan Are amazing! They Treat me right everytime! I will definitely be back. They Treat me right everytime! I will definitely be back. More

I’ve dealt with many, many dealers in the past and most leave a lot to be desired on the service side. This was NOT the case with Auto action Ford Littleton. Form the moment I was received by Service Advis leave a lot to be desired on the service side. This was NOT the case with Auto action Ford Littleton. Form the moment I was received by Service Advisor, Matt Sholly, there was no doubt he’d earned a “long term customer!” He had no problem spending the appropriate amount of time explaining things and offering suggestions and helpful hints to make the most out of my service visit. I couldn’t have been more pleased. He is a true credit to the profession. More

Bought my car here and had it serviced here - had a good experience each time I've gone. experience each time I've gone. More

Was disappointed technician left the dirty floor mats and seat cover in truck after service seat cover in truck after service More

Service on my 2017 F150 was quick and complete. I would highly recommend their service department. I would highly recommend their service department. More

Took my Mustang in because it was leaking oil, after an oil change and a recall, I got the car back only to still be leaving a spot of oil in the garage. I was told when I picked the car up the previous oi oil change and a recall, I got the car back only to still be leaving a spot of oil in the garage. I was told when I picked the car up the previous oil was residual oil from a prior oil change. I had no information about the work being done on the car until I got a text message telling me that it was ready for pickup. Now there is an airbag display on the dash. More

Ford dealership had my truck for 15 days! When they returned it to me, he was doing exactly the same thing that I ask them to address. The automatic stop start does not work. This is what the When they returned it to me, he was doing exactly the same thing that I ask them to address. The automatic stop start does not work. This is what they were supposed to repair. I text Joshua and told him I thought it was a joke. More

First, let me start by just letting everyone know that AutoNation Ford Littleton has a 1.5 star and F rating from the Better Business Bureau so BUYERS BEWARE! If I could rate them 0 stars I absolutely AutoNation Ford Littleton has a 1.5 star and F rating from the Better Business Bureau so BUYERS BEWARE! If I could rate them 0 stars I absolutely would! Let me give you a list of people you definitely DONT want to work with here: 1. Robert Turic (car salesman) 2. Michael Palermo (used car manager) 3. Axel (car salesman) To start, I had been in contact with Robert about a 2017 Jeep Grand Cherokee they had in stock. On the evening of July 7 I had an appointment with Robert to test drive the vehicle. When I arrived he instantly passed me off to Axel because he was leaving early. People have lives outside of work, so I was understanding. The car had just been traded in the night before so had not yet gone through detail or maintenance so I chose to look past the awful interior, check engine light, and nail in the front drivers side tire. After the test drive and Axel giving his word that they’d have all the imperfections fixed within 3-7 business days, I decided to put down a deposit and sign a LEGALLY BINDING document with the final figure for the cost of the car. Long story short, it’s 3 weeks later and I’ve been told that the Jeep was ready 4 TIMES, to no avail. Not to mention, in order to get ANY update I had to reach out to Robert myself, with him either not responding or having some excuse as to why he’d left early that day or didn’t have an update. At one point during this whole debacle I was told that the vehicle had been sold wholesale because of all the damage. Now cue Michaels entrance… I think to myself FINALLY, after 3 weeks a manager is getting involved but alas, it was just to tell me the car WASNT ready again because he didn’t want his poor sweet Robert (he’s not poor or sweet) to have to tell me for 4th time. Skip to today, finally go to pick up the car, everything’s looking good. Then, we sit down and look over the numbers and they try to jack up the price another $700 after I had already signed that LEGALLY BINDING document but they continue to tell me “It’s out of our hands. There’s nothing we can do to change the price”. In conclusion, this place nor the people that work in it have any respect for their customers and their word doesn’t mean JACK! More