AutoNation Ford Katy

Marvin was great! I was done in about 2 hours and this was the easiest time I've had purchasing a car. I was done in about 2 hours and this was the easiest time I've had purchasing a car. More

Had an issue with my 2020 F-150 , with only 12,000 miles. The low tone horn malfunctioned . Contacted Brandon at your Service Department and was advised that my truck was still in warranty. Brandon was very The low tone horn malfunctioned . Contacted Brandon at your Service Department and was advised that my truck was still in warranty. Brandon was very knowledgeable and professional. Now I receive a Recall Letter on my Wife's 2015 Edge Titanium for Rear Suspension Issues and he has taken care of that as well. It is a pleasure to deal with a company that places it's Customer First. More

Mobil service arrived at the expected time and provided quick and effective service including the recall repair. It was great not to have to get a ride back home or wait at the dealership. quick and effective service including the recall repair. It was great not to have to get a ride back home or wait at the dealership. More

I was well pleased with the location and service. The service technicians and service advisor were thorough and attended to my needs. I advised them what I needed, and they listened. This is what ser The service technicians and service advisor were thorough and attended to my needs. I advised them what I needed, and they listened. This is what service is all about. More

Marco was very nice and helpful and answered all the questions we had. The service here overall was amazing!!! questions we had. The service here overall was amazing!!! More

I had a great experience at AutoNation Ford in Katy. They don't charge additional dealer markups through phony packages. Gareth Phillips and Aaron Lewis made the experience both painless and welcoming. They don't charge additional dealer markups through phony packages. Gareth Phillips and Aaron Lewis made the experience both painless and welcoming. I am happy with my 2023 Ford purchase, to say the least. More

I scheduled the day before. The set up a meeting the next morning. My Service Adviser was ready for me. He said it would take two hours to preform the task. He called me sooner The set up a meeting the next morning. My Service Adviser was ready for me. He said it would take two hours to preform the task. He called me sooner than the two hours and I was out of there. Great visit. More

Mario did a great job to keep me informed of the needs for my vehicle and the timing the job would be complete. The job was completed earlier than expected and was done correctly first time. Great Job Mar for my vehicle and the timing the job would be complete. The job was completed earlier than expected and was done correctly first time. Great Job Marco! More

W/appointment and waiting for an hour. , to be told they didn’t have the materials , to be told they didn’t have the materials More

Best Dealership in Houston, Derek Was Exceptional on Service. He gave all the information needed. I have dealt with many Sales person, Derek was the Best one. He was Patient, kind and did not Rush us to Service. He gave all the information needed. I have dealt with many Sales person, Derek was the Best one. He was Patient, kind and did not Rush us to finish the deal. He gave us enough space and time to find our Best Truck for our Family More