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AutoNation Ford Katy
Katy, TX
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,948 reviews
April 20, 2023
Richard Baxley handled our sale perfectly and was very easy to work with. There was a delay in finalizing the transaction but that was outside his control. easy to work with. There was a delay in finalizing the transaction but that was outside his control. More
by Michelle
Employees Worked With
Richard Baxley
April 18, 2023
The online experience left much to be desired. I finally got a reply online and decided to give the dealership a chance. The salesman and dealership were great with a huge selection of F-150s. I finally got a reply online and decided to give the dealership a chance. The salesman and dealership were great with a huge selection of F-150s. The purchase process was easy and the price seemed more than fair. The icing on the cake was the $1000 of free accessories. More
by robandlei
Employees Worked With
Jim Rodriguez
April 17, 2023
Excellent service department. My truck was ready when promised. Service Adjustor gave me updates through text messaging. Easy to do business with. My truck was ready when promised. Service Adjustor gave me updates through text messaging. Easy to do business with. More
by Fbutera
Employees Worked With
Mario?
April 16, 2023
5 4 3 2 1 4. 2 (5,605) Reviews Allhaggle 45 automation 22 incentives 14 platinum 13 +6 Sort by Most relevant Newest Highest Lowest Christy Christi 2 (5,605) Reviews Allhaggle 45 automation 22 incentives 14 platinum 13 +6 Sort by Most relevant Newest Highest Lowest Christy Christian 14 reviews a day ago NEW Not a happy camper at the moment Jacob. The website said that the truck was $45,954 but somehow I am financing $53,974.81. I understand APR, I understand the ridiculous protection plans that I was sold on (that I don't feel I need AT ALL), … More Devlin Liles 1 review·2 photos 5 months ago I bought a new Raptor and the experience with the sales team was fantastic. Values centric and they honestly cared about our needs. Because of that we brought the truck to Autonation Ford Katy for some modifications ( numbers, winch, sport … More Photo 1 in review by Devlin Liles Photo 2 in review by Devlin Liles 1 AutoNation Ford Katy (Owner) 5 months ago Hello Devlin! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help. Рамиз Алиев 2 reviews·7 photos 4 months ago I was sold the truck Ford F 250 2022 98K in such condition and I wasn’t aware of the paint damages on a roof. I found out about it in a month when I first time wanted to wash the car. Addressing this issue to the dealership they denied … More Photo 1 in review by Рамиз Алиев Photo 2 in review by Рамиз Алиев Photo 3 in review by Рамиз Алиев Photo 4 in review by Рамиз Алиев +4 3 AutoNation Ford Katy (Owner) 4 months ago Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (281) 305-8949. We'd appreciate the chance to make your experience a positive one. Maria Teresa Ackerman 9 reviews·25 photos 10 months ago My husband and I came all the way from Natchitoches, LA to purchase a Hybrid King Ranch F-150. Marcy G. has been the absolute best salesperson and highly recommend her whenever your in the market for a brand new vehicle. She has been very … More Photo 1 in review by Maria Teresa Ackerman Photo 2 in review by Maria Teresa Ackerman Photo 3 in review by Maria Teresa Ackerman Photo 4 in review by Maria Teresa Ackerman +2 AutoNation Ford Katy (Owner) 10 months ago Hi Maria, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Christy Christian 14 reviews a day ago NEW Not a happy camper at the moment Jacob. The website said that the truck was $45,954 but somehow I am financing $53,974.81. I understand APR, I understand the ridiculous protection plans that I was sold on (that I don't feel I need AT ALL), but there is paperwork in this folder that doesn't add up. One says amount financed $53,974.81, another says base value $48,325, STILL ANOTHER says unpaid balance of cash price of $49,782.38, and THE total sale price is $66,181.80!!!!! So my payments are $1,103.03....and yes I plan to put a LARGE AMOUNT down when I get my first invoice in however my payments will remain THAT HIGH each month until the rest of the ridiculous additional mysterious costs are paid off. It isn't going to go down and refinance itself with a "delayed down payment". I am really bummed because I had proof I was good credit (over 801). I had proof I would show up with the down payment the next morning, but I was forced and rushed into financing an ENTIRE truck THAT MOMENT and now I'm SCREWED (pretty much). "Just so I could take it home today..." Y'all don't have a 24 hour test drive to where I could have been there at 8 am the next morning to give you the cash and finish the paperwork??? I would have left my car and keys, my post dated check and you BET I would have shown up the next day, but NOOOOO y'all had to have it then and there, right? And in the end I'm screwed. On the inventory bookout sheet it says value adjustments there too - how is this HONEST??? More
by Cmcqueen08
Employees Worked With
Jacob and Vincent in finance
April 16, 2023
Abraham and Jerry Are the best. They were honest, patient, knowledgeable and very friendly. I am extremely happy with my car, and the overall experience. I am sure AutoNation has ma They were honest, patient, knowledgeable and very friendly. I am extremely happy with my car, and the overall experience. I am sure AutoNation has many excellent sales agents, but I can only vouch for Abraham and Jerry. More
by Mahamadou
Employees Worked With
Abraham & Jerry
