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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

April 25, 2023

Everyone at AutoNation was very polite and professional helpful in working with lease owner. The general service was very good. More

by gjblue23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Fielding, Ghulam Rasol
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Apr 25, 2023 -

gjblue23 responded

AutoNation, thank you for all your service. Looking forward to seeing you again.

April 25, 2023

Awesome dealership. Will buy from this dealership again. Customer service great and very transparent with everything. More

by qhardin8888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
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Apr 28, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Imanol was great! He helped me look for the perfect vehicle and kept me right at the payment I wanted to be. Anyone looking for a vehicle ask for imanol he goes above More

by Gabrielcabrera102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imanol salinas
Report | Print
Apr 28, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 25, 2023

Amazing Dealership! Amazing Salesman! Amazing Service! I could not have asked for a better experience! More

by Jessi_rich_2001
Recommend Dealer
Yes
Employees Worked With
Martin Gonzales
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Apr 28, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Service is good and vehicle is ready ointments. Estimates have been accurate. Video of needed repairs is helpful. More

by grover.houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Apr 27, 2023 -

AutoNation Ford Katy responded

Hi Grover, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2023

Very good attention and excellent and fast service. I will bring my car next time More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Flores
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Apr 27, 2023 -

AutoNation Ford Katy responded

Hi John, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2023

The general service was very good. All personnel were very professional. They finished the work on time as they promised. More

by Ana-Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 23, 2023 -

Ana-Jose responded

There is a very professional team at KatyAutoNation. They work hard to keep a good service.

April 23, 2023

No issues. Very professional. The dealership got me in and out at the projected time. More

by tdogg68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 27, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2023

The issue for my vehicle was resolved the same day and now I can drive with confidence, secure and comfortable. Thank you More

by Luis Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusting
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Apr 27, 2023 -

AutoNation Ford Katy responded

Hi Luis, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 21, 2023

we never received the second key for the car we bought despite all the promises that we will get the key. We bought a car as a new (even on board were 3000 miles recorded) More

by andreicimpeanu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Imanol Salinas
Report | Print
Apr 28, 2023 -

AutoNation Ford Katy responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

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