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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

May 08, 2023

RANDY IS VERY HELPFUL WHEN I SCHEDULE AN OIL CHANGE. GETS ME IN AND OUT WITH NO PROBLEMS. More

by nick78vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RANDY
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May 11, 2023 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2023

Gio is my service advisor. He got me in and out quickly. We talked through my options and I was never pressured into something I didn’t need. More

by JDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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May 10, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 07, 2023

I Always go to Will @ Auto Nation Katy Never a Problem 100% Satisfied Everytime❣️Thanks More

by atidleywinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will,Don,
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May 10, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 07, 2023

The whole sakes process was perfect, no pressure and understanding my objectives when buying F150 More

by Shafferjdb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Simmons , Eugene
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May 10, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 06, 2023

Fast friendly, serviced my car let me know what if any other work on my car More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 09, 2023 -

AutoNation Ford Katy responded

Hi Rob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Great customer service and very friendly atmosphere. . from the time we arrived until the time we left. More

by landthorta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Messine
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May 09, 2023 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Super helpful! Left our car for a recall in and out in 1 1/2 hours. Just like they promised. Very clean, overall great experience! More

by kwilkinson820
Recommend Dealer
Yes
Employees Worked With
Giovanna
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May 09, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

It was a great and pleasant experience bringing my Ford Edge 2019 to Autonation. Service advisor Mario Flores did a great job. Very professional. I brought the car with problems with it transmission and in More

by Kerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Flores ( service adviser) Edwin & Usmath sutthle courtesy drivers
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May 05, 2023 -

Kerber responded

I really want to highlight the excellent job of Service advisor Mario Flores and Usmath and Edwin courtesy drivers. Thank you

May 09, 2023 -

AutoNation Ford Katy responded

Hi Kerber, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

Great service! I secured a service appointment online. Called and talked to service advisor to add an additional service need. They committed to a 2 hour window More

by Kinger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
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May 04, 2023

The service was quick and easy waiting area was great for getting some work done. More

by Martinflores625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Linney
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May 07, 2023 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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