Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,947 reviews

May 18, 2023

David Lewis stayed on top of this recall, he really looked out for me, that is very much appreciated. More

by bravo2mxb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
Report | Print
May 23, 2023 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

May 17, 2023

I had a great experience with George and AutoNation-Katy! AutoNation was professional, patient, and thorough. More

by loriannk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Fielding
Report | Print
May 19, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 17, 2023

Team did an amazing job. I didn’t have an appointment yet they accommodated me . More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Report | Print
May 19, 2023 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2023

Trust is the cornerstone of a great company culture. When employees trust managers, they feel secure and confident in their work. They believe in organizational goals because they trust the people who s More

by sergie_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Gonzalez
Report | Print
May 17, 2023 -

AutoNation Ford Katy responded

Hello, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2023

Very professional service and advise from the service rep. Not a long wait and you know work is done right. Great Job! More

by rswrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know.
Report | Print
May 17, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 14, 2023

Awesome customer service on yesterday 5/12/23 Thanks to Gio Ricciardi, Thanks to you. More

by dionceaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Ricciardi, Roderick Harrington
Report | Print
May 17, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 13, 2023

The service was great once the service people stopped giving me the run around about my papaer work. Overall they did an excellent job. I'm very happy with their service. More

by rollsthorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
May 16, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

Very professional and quick service and offer recommendations other services. I really like the video of services provided. More

by ktownsend10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
Report | Print
May 16, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2023

Sales personnel was great - the usual dealership experience, back and forth to the managers desk - but in the end they got the deal where it needed to be and all parties were happy. Post sales, I no More

by meck409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek, Antoine
Report | Print
May 16, 2023 -

AutoNation Ford Katy responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Buddy, my service rep, was top notch. Highly recommend you use him if you go to this location for service / repairs. More

by ctmichalski11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
Report | Print
May 16, 2023 -

AutoNation Ford Katy responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

1
...
34
35
36
...
195