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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,947 reviews

June 21, 2023

Always have had great service here for the past almost 5yrs. Will keep taking my vehicle there. More

by manny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thompson
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Jun 26, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

I was treated well in my new vehicle purchase and trade-in process. Respect and courtesy is as important as the bottom line with me. Non-value dealer add-ons were not excessive. A minor downside in t More

by Huevo
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot Jr/Sales Consultant, Document Handler/Forgot Nice Person's Name
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Jun 23, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 16, 2023

The service was great. very good communication.. friendly staff. they tried to find the best solution for my case. More

by Tuan Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jun 23, 2023 -

AutoNation Ford Katy responded

Hi Tuan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Did an excellent job. He kept me informed with what was going on with the process. More

by Reiodm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 22, 2023 -

AutoNation Ford Katy responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 14, 2023

Very nice, helpful, and knowledgeable individuals . Really enjoyed my buying experience with Daniel Mccormick highly recommended you checking them out. More

by bk 2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Mccormick
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Jun 22, 2023 -

AutoNation Ford Katy responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 12, 2023

Great experience, this is the fourth vehicle we have purchased from AutoNation. Everything was handled very professionally and everyone was very helpful with the purchase of our newest vehicle and repa More

by jhendrix1706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Algenis Correa
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Jun 22, 2023 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

Customer service was good. Wait time was reasonable. Truck was originally purchased at this dealership and have had all maintenance done there since More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 22, 2023 -

AutoNation Ford Katy responded

Hi David, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

2020 Escape door making pop sounds trying to charge us $5000 to replace. Rip off. More

by danajohnsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
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Jun 15, 2023 -

AutoNation Ford Katy responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8949. we hope to hear from you soon.

June 12, 2023

Buddy handled my service in a very professional manner. I purchased from AutoNation Ford, Katy, TX. More

by dagpattison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Buddy) Godfretsen
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Jun 22, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

This is now my 4th vehicle I have purchased from Auto nation Katy. I have always been treated as a valued customer. Given all the details up front and no surprises in the finance. Fair trade in prices an More

by johnmartyblake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
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Jun 15, 2023 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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