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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,947 reviews

July 04, 2023

Customer service was great, service department kept me informed on my F150 Great communication at ford in Katy. Thank you More

by Surf7873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
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Jul 06, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 01, 2023

My wife and I have been customers for several years, and from sales to service AutoNation Ford is a great dealership. More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Corvin
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Jul 05, 2023 -

AutoNation Ford Katy responded

Mikem, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 30, 2023

I have purchased 6 vehicles from your dealership. I took my truck in good faith that you would get my bed topper put on asap. I have heard nothing from you and it has been two months since we bought More

by michal.colburn
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
George ??
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Jul 04, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

June 29, 2023

Great support and fast service during my visit to do maintenance services to my SUB More

by omar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ford
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 28, 2023

Everything was great. Received great service from Darrell and Eugene and from Steve in parts. They made my purchase easy and seamless. More

by krystoff1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrell, Eugene, Steve
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Jul 01, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Great customer service. Everyone is very friendly, including the guy who checked me in, the service writer and the guy who delivered the vehicle. Daniel is personable and ex More

by Becky C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel D’Larenti
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi Becky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 28, 2023

Great sales service, could have better outside financing service. Bank had issues with communication of money wire instructions. More

by chase&christy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nhan Le
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

Good customer service and Richard is a nice guy , everything was smooth , fair pricing , no false information More

by Mianroudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Jul 01, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

Great staff friendly from start to finish. Received lower interest rate than expected. Applause to the finance Manager. I would buy from them again. More

by acmtx40
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antoine and Steven
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Jul 02, 2023 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 26, 2023

Everything was handled in good business matter , And on time price wasn’t expected tho More

by Jonesroc80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 30, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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