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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,947 reviews

July 31, 2023

Gracias Daniel por tu atención y gracias a Autonation Ford por querer hacer lo mejor More

by Lupita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 04, 2023 -

AutoNation Ford Katy responded

Hola, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

July 31, 2023

When I dropped off my car, the initial meeting with the service rep was confusing and unsatisfactory. The next day I met with Rick the service manager - he could not have been nicer, very understanding and More

by tgmcbrown18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, service manager
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Aug 04, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Daniel is a pleasure to work with and very helpful. I intend on using him as my service advisor in the future. More

by labviewguru73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, D’Larenti
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Aug 04, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

My salesperson Oscar was awesome from start to finish. Would definitely recommend to any friends and family looking to purchase a new car More

by Mikeclifton26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Aviles
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Aug 04, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

The dealership was very clean and every one there were very helpful. This is really the only place I like to bring my truck knowing it will be taken care of. More

by mike.scoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Aug 04, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2023

My purchase was the smoothest one I have ever done. Trust me I have bought many cars through my 60+ years and when I buy another one it will be here More

by nelsc60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecil, Demi
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Aug 03, 2023 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 30, 2023

Nothing but extraordinary customer customer service! Sam, Carlo and the finance gentlemen from Keller had my back from start to finish. More

by sherrismith1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Carlo, guy from Keller
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Aug 03, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 29, 2023

No response. No customer service. No help available. This the first dealership . I saw like this that I felt helpless. More

by Yasir Riaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose
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Aug 03, 2023 -

AutoNation Ford Katy responded

Hi Yasir, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

July 29, 2023

I love the mobile service, it’s fast and friendly. They explain everything that was done. I’m always satisfied with the service. More

by Mreyes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone from the office to the technician.
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Aug 03, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2023

Mario was great to deal with and was able to get my truck delivered on time. More

by Kbenefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Jul 31, 2023 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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