AutoNation Ford Katy

Both Ethan and Esteban were helpful in the purchase on my brand new truck. I had issues with other dealerships but they gave me what I wanted and at the price I wanted. brand new truck. I had issues with other dealerships but they gave me what I wanted and at the price I wanted. More

I am so happy with both Michael and Gunnar. They were very helpful and also catered to mom while the waiting time. She is of age and they made sure she was comfortable. This meant so much to me They were very helpful and also catered to mom while the waiting time. She is of age and they made sure she was comfortable. This meant so much to me. I also want to say the financing department was very friendly. They all made my car shopping a great experience and at the same time I was feeling I had fun shopping for my Lexus IS 300 🎉🎉🎉 Thanks to all! More

All the staff who help us were helpful and patient. In the end we got the right truck. In the end we got the right truck. More

Byron was great, I told him where I needed to be and we made it happen. There was no hidden fees or anything weird. He was good, honest, and friendly. Great guy. made it happen. There was no hidden fees or anything weird. He was good, honest, and friendly. Great guy. More

My wife and I purchased a new Explorer in 2018 and purchased the oil changes at that time. My wife does not drive much and the vehicle only has 30K miles on it. When I went in to have her oil change purchased the oil changes at that time. My wife does not drive much and the vehicle only has 30K miles on it. When I went in to have her oil changed on Saturday November 2, 2024 I was told the oil changes had expired in December 2023. I purchased these oil changes so they should never expire. The service tech said that how it was and that I would have to discuss this with the finance manager. He also told me that an oil change would cost me $120 if I wanted it done. Needless to say I told him no. I will be contacting the finance manager and whomever is in change of the dealership. This is horrible customer service. More

Very smooth and honest to deal with, No high pressure from salesman or finance manager! from salesman or finance manager! More

Emailed and txted a Quote for 12k for a trade in on my Ram Pickup. I got to the dealership and and they test drove the car and gave me a different off 40% of the written offer. I do not ask for much, but Ram Pickup. I got to the dealership and and they test drove the car and gave me a different off 40% of the written offer. I do not ask for much, but integrity, trust and staight forwardness is big with me. This experience was completely negative and they were not willing to honor their initial offer. More

Great experience with the salesman Omar, the sales manager, the finance manager and Steve in the service area manager, the finance manager and Steve in the service area More

Darrell Williams and his team provided honest, fair, and thorough service for a smooth process. thorough service for a smooth process. More

Demi was great. Had everything ready to make it a smooth process. Will highly recommend to friends and family Had everything ready to make it a smooth process. Will highly recommend to friends and family More