AutoNation Ford Katy

Excellent, easy car buying experience. I got a great deal and the sales and finance people were so nice, not pushy or condescending like at other car dealerships. I was a first time buyer and they were extra and the sales and finance people were so nice, not pushy or condescending like at other car dealerships. I was a first time buyer and they were extra courteous to me, I appreciated that they were eager to explain things to me. I'd love to buy another car here. Thanks for your help mr. Mohammad Siddiqui. More

The experience I had when getting ready to purchase my 2013 Focus was great! I worked online with Michael Colvin on the initial negotiations and he was very honest and straightforward with me. When I got 2013 Focus was great! I worked online with Michael Colvin on the initial negotiations and he was very honest and straightforward with me. When I got to the dealership, Javier worked mith my family and I to go over the details on the car. He was very friendly, knowledgeable, and most importantly, not pushy at all. We purchased the car without a second thought. Javier is a great partner (I won't call hima salesman, and that is a compliment). He made it feel like we weren't in the typical, painful negotiation of a new car purchase. In financing, Marcus was thourough and patient. He helped guide me through the process as I had never traded in a car before. The process with him was quick and enjoyable. Sandra finally helped teach me how to use my Sync system and she really knew her stuff. It was a lot of information, but she presented it in a straightforward and colloquial way that was easy to digest. I look forward to doing more business with you in the future! More

first let me say Brent was great, but the use car people are a rip off. They offered me $9,000 lest than what they were selling the exact same vehicle for on their used car lot. I took it to Russell & Smith are a rip off. They offered me $9,000 lest than what they were selling the exact same vehicle for on their used car lot. I took it to Russell & Smith and they offered me $5,000 more than them and the price of my new truck was $1,400 less than there's and I also got a free spray in bedliner! This was my fourth and last time I will ever try to buy a vehicle from them they are a complete waste of time! More

I have bought 3 Ford SUV's in the last thirty years, and Champion Ford and their staff are the best. Good service, friendly folks and easy purchase process. Loving my new 2013 Ford Escape Champion Ford and their staff are the best. Good service, friendly folks and easy purchase process. Loving my new 2013 Ford Escape More

I had a great experience buying a car from Champion Ford. The salesman I saw was Javier Balderas and he treated me with respect and really gave me a great deal on a 2012 Mustang. I will recommend him to all The salesman I saw was Javier Balderas and he treated me with respect and really gave me a great deal on a 2012 Mustang. I will recommend him to all my friends that are looking to purchase a vehicle!! More

I bought a New 2012 F150 XLT. Everything was great. My truck buying experience was one of the smoothest and best that I have ever had. Javier Balderas was my salesman and he did a wonderful job. No gimmic truck buying experience was one of the smoothest and best that I have ever had. Javier Balderas was my salesman and he did a wonderful job. No gimmicks, no hidden fees and no tricks. I can't begin to explain how much that means to me. Thank you again. My family and I definitely be shopping at Champion Ford Katy when it's time to buy another vehicle. More

I bought a new Mustang from Champion Ford in Katy. The overall experience was great -- I took my time in making my decision and did not feel pressured at any time during the whole process. We ended up get overall experience was great -- I took my time in making my decision and did not feel pressured at any time during the whole process. We ended up getting exactly the car we wanted for the price we had hoped for. I'd recommend Ryan Davis as a salesman to anyone considering buying a car from Champion Ford. More

I was very satisfy with the outcome of my new 2013 Mustang GT. When arrive at dealer to look and test drive vehicle, champion ford Katy treated me very well and love the people I talk too. Mustang GT. When arrive at dealer to look and test drive vehicle, champion ford Katy treated me very well and love the people I talk too. More

My husband and I bought a new Ford F150 FX2. This is my husband's first new vehicle. We live 45 minutes away from the dealership. Keep this in mind as to how many times I had to drive back and forth. Bef husband's first new vehicle. We live 45 minutes away from the dealership. Keep this in mind as to how many times I had to drive back and forth. Before driving it off the lot, we noticed a ding in each of the front doors. The passenger side door ding is down to the primer. Our sales guy said this happens all the time because of how close they park together. He assured us that we would make arrangements to fix it, no problem. 3 weeks later after my husband returns to Afghanistan, I call and set up a time for it to get fix. Our sales guy gives me another truck to drive while they fix the dents. Few days later,I get a call and I go to pick up the truck. Driver side door looks good but the passenger side door was touch up with silver paint. They kept the truck again to fix what they tried to cover up. Next day, they call and the truck is done. I go to pick up the truck and it looks good. I get home a few hours later and a friend noticed the edges of the paint chip. They painted the door but never sanded the paint chip. And with further inspection, there was dirt in the paint. When looking at the inside he also noticed gaps with the inside panel. They had taken the outside hardware and the inside panel off. Who ever did this gouged holes in the handle of the door. They did not line up the panel correctly and tightened the screw at the bottom so tight that the plastic turned white and was smashed. I immediately went back to the dealership and again left it there. The manager Joe never came to to talk to me but instead sent Jenna to take my complaint. Days later went to pick up the truck again. This time the paint chip is completely gone after the 3rd attempt, Finally. When I inspect the damage they fixed, they again had someone covered it up with plastic, it was horrible. What ever they did it was rubbing off when u touched it. When I checked the screws, the plastic still pierced and flat. But as I was looking I noticed some scraps under the door frame. They have scraped paint off. I could see metal. Again I had to leave it. As of right now my anxiety level is threw the roof. What else will they destroy on a brand new truck? I have tried to talk to the manger in sales. Mr.Colvin has not deemed it necessary to return my call. But has assured me thru others that it will be fixed. I was told if I want it fixed they have to do it. The body shop has zero standards and communication skills. Terrible work. And the sales manager is the same. They do not care once you make the purchase. No integrity at all. There is more I could have added to make them look bad. But you get the idea. This was suppose to be a great experience but has truly turned into a horrible nightmare. I will NEVER recommend anyone ever to go there. More

Going to make this a short one...best car shopping experience I've ever had. Professional, friendly and fast. I could receomend Champion, and specifically Edward and Ryan any more. experience I've ever had. Professional, friendly and fast. I could receomend Champion, and specifically Edward and Ryan any more. More