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AutoNation Ford Katy

Katy, TX

4.5
1,963 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,963 reviews

February 27, 2013

When we did purchase this vehicle we did have one issue with the plates (we were given the wrong ones) and Sam who is the manager took care of us, and went out of his way to compensate us for our time on More

by StephanieH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam (the manager)
Mar 11, 2013 -

AutoNation Ford Katy responded

Thank you so much for taking the time to give us this feedback. We’re so sorry to hear you had such a negative experience with our dealership. We would love to be able to speak with you regarding your car and make this right with you. Please give us a call at (281) 305-8949, reference your review, and ask to speak to the General Manager, who would like to help resolve this matter with you personally. We look forward to speaking with you soon.

February 15, 2013

I recently purchased a 2013 Ford Focus from Javier Balderas at Autonation Ford Katy. Javier was very professional and attentive throughout the entire process. He worked very hard to ensure I got the More

by HapFordCust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
Mar 22, 2013 -

AutoNation Ford Katy responded

Thank you so much for your warm recommendation of Javier and the team! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

February 14, 2013

I recently purchased a vehicle from this dealership and would like to commend Javier Balderas for both his professionalism and dedication to making sure that this was a smooth transaction. He not only work More

by Fordtruckbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
Mar 11, 2013 -

AutoNation Ford Katy responded

Thanks so much for your review. We're happy to hear you've been well taken care of by Javier and the rest of our team, and we hope you're loving your new car. Please let us know if there's anything else we can do for you.

January 30, 2013

Excellent, easy car buying experience. I got a great deal and the sales and finance people were so nice, not pushy or condescending like at other car dealerships. I was a first time buyer and they were extra More

by xenia pineda
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Siddiqui.
January 13, 2013

The experience I had when getting ready to purchase my 2013 Focus was great! I worked online with Michael Colvin on the initial negotiations and he was very honest and straightforward with me. When I got More

by christian.hoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Balderas, Marcus Shephard
January 06, 2013

first let me say Brent was great, but the use car people are a rip off. They offered me $9,000 lest than what they were selling the exact same vehicle for on their used car lot. I took it to Russell & Smith More

by 23Reggie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Internet Sales Manager
January 03, 2013

I have bought 3 Ford SUV's in the last thirty years, and Champion Ford and their staff are the best. Good service, friendly folks and easy purchase process. Loving my new 2013 Ford Escape More

by jkdip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blair
December 15, 2012

I had a great experience buying a car from Champion Ford. The salesman I saw was Javier Balderas and he treated me with respect and really gave me a great deal on a 2012 Mustang. I will recommend him to all More

by Kitch57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
November 30, 2012

I bought a New 2012 F150 XLT. Everything was great. My truck buying experience was one of the smoothest and best that I have ever had. Javier Balderas was my salesman and he did a wonderful job. No gimmic More

by Robert E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
November 28, 2012

I bought a new Mustang from Champion Ford in Katy. The overall experience was great -- I took my time in making my decision and did not feel pressured at any time during the whole process. We ended up get More

by fgaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
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