AutoNation Ford Katy

I came in to have the normal oil change and dealt with Tom Magee and he always takes good care of me and makes sure he works efficiently to get things done that need to be done. He is professional and fri Tom Magee and he always takes good care of me and makes sure he works efficiently to get things done that need to be done. He is professional and friendly and respects my time and gets me in and out. One time it took longer than usual but he is always communicating with me the situtation for me to know what to expect. Thanks Tom for taking care of my Ford and me! More

From all the stories you hear about how difficult it is buying a new truck I was scared. Being only 20 years old and purchasing a new truck was scary at first. I walked in and started to talk with Rob Snow buying a new truck I was scared. Being only 20 years old and purchasing a new truck was scary at first. I walked in and started to talk with Rob Snowbarger. In a matter of 2 hours I was out with my new f150 4x4. I will continue to keep going back as long as I live. Great buying experience. It was simple, fast, and easy. More

To call themselfs a service department is a joke. They cannot service themselfs yet your car. They have no idea what a car is let alone how to service them. They also do they tell the truth. You bett cannot service themselfs yet your car. They have no idea what a car is let alone how to service them. They also do they tell the truth. You better off going down the road to a ford dealership that knows what service is opposed to this effort expanded by this dealership. All you have to do is ask why they are still in business as they do not want to do anything, so they cannot be making a profit. More

The queing of customers is illogical. Their repair time is too long. It often takes over 1hr for an oil change. They do not compare to other dealers for service. Most recent experience : I tried to drop is too long. It often takes over 1hr for an oil change. They do not compare to other dealers for service. Most recent experience : I tried to drop off vehicle for blend dorr actuator repair. It is a 2010 Expedition so I was already mad that I needed this repair (on top of throttle body and 02 sensor within the first 40,000 miles). I made an appointment on line but when I showed up I found out that they would not get to the car for 3 days. Since I needed to get a rent car this was unaccaptable. I asked if they could just call me on day 2 or 3 of the "wait" and let me drop it off. I was told no. They are not friendly and act as if I am doing them a favor by using them. I have been disappointed so many times by them. More

I recently bought a 2013 Ford Edge from Auto Nation. Our salesman was Javier B..He was very attentive and patient considering it was his first day working at AutoNation! He was not pushy and did not make me salesman was Javier B..He was very attentive and patient considering it was his first day working at AutoNation! He was not pushy and did not make me feel pressured to purchase a vehicle. He listened to what I was looking for and most importantly, he made sure that the price was right. This was my first car purchase so I was apprehensive after hearing how salesman can be, but Javier definetly did not fall into that category. More

We highly recommend Toby at Autonation Ford! Toby was patient with us and really listened to our needs and wants in our new purchase! Toby did an awesome in finding us the perfect truck with reasonable p patient with us and really listened to our needs and wants in our new purchase! Toby did an awesome in finding us the perfect truck with reasonable pricing! We are very happy with the deal we got. Thank you Toby!!! More

I live in Houston but I travelled to Katy Autonation to purchase a new vehicle because of the better service than the previous dealership that I bought from. My wife will be looking for a new vehicle an purchase a new vehicle because of the better service than the previous dealership that I bought from. My wife will be looking for a new vehicle and I am bringing her here in the near future. Thanks to the salesman Mohammed and the others that helped me. Love my New 4X4 Ford Truck. More

The dealership is close to my home. I had done a lot of research on the price for the Taurus before going in and they beat that price. Willie Emmons was my salesman and he was very professional in answeri research on the price for the Taurus before going in and they beat that price. Willie Emmons was my salesman and he was very professional in answering my questions and demoing the cars I test drove. Best of all, he was not pushy...Overall my purchase was a good experience... More

I recently purchased a brand new Ford Focus Titanium from Auto Nation. We had recently had trouble with another dealership in Houston and so we called Auto Nation before we left to ensure we would not have Auto Nation. We had recently had trouble with another dealership in Houston and so we called Auto Nation before we left to ensure we would not have a wasted trip again. Our salesman was Edward Juarez. He was really helpful on the phone and so it prompted us to go and visit the dealership. It was an easy place to find and we were greeted by friendly staff. Edward was a really friendly and helpful guy. Nothing was too much for him and he happily sat in the car explaining all the gadgets to me with a screaming 6 week old baby. We did not feel pushed into anything and he stuck to his word and agreement we had discussed on the phone. The car itself was exactly how it was online and was washed and ready for us. The whole experience was an excellent one and i would definately recommend these guys to anyone looking to buy a car. We will be using Auto Nation again when we are ready for our next car. Very happy! More

The purchase process was completed with minimum hassle. The purchase process was completed with minimum hassle. I was given ample opportunity to test drive the vehicle. The paper work process was efficie The purchase process was completed with minimum hassle. I was given ample opportunity to test drive the vehicle. The paper work process was efficient and did not feel pressured to buy extra items or services. More