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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.4
2,116 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,116 reviews

August 31, 2021

Great experience with Carl Robbins very helpful Great experience with Carl Robbins very helpful throughout the process. The finance department was a breeze and the whole process was very quick. Hig More

by Jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Robbins
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future. Have a great day.

August 31, 2021

It was a very smooth experience. I came on a busy Saturday and got everything done in a day. Cecil is very helpful throughout the process. Thanks for your help, Cecil! More

by Buyer J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 30, 2021

Jim made the buying experience hassle free. The finance department was a breeze and the whole process was very quick. More

by Beiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rodriguez
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi Beiden, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

David Pool went above and beyond my expectations. He provided quick diagnosis of the issue my truck was having, communicated timely and clearly, and had my truck back to me in no time. I would highly re More

by jtbrown2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pool
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2021

Their service was friendly and efficient. I am a very satisfied customer and will continue to use the service department at Auto Nation. More

by jodymfirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Randy
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Katy. If you have any further questions, please give us a call. We're always happy to help! Take care!

August 27, 2021

Great service! Stayed in contact throughout the repair process and provided detailed and clear information on a timely basis. More

by abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poole
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

i had a great first time experience with Mike in the Service department. More

by cooldaddy.rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Eugene
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2021

Had a appt. then when I got there was told I had to wait I wasn’t on appt list More

by Sabbathmlt07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Gio was amazing, I was able to get me car in a few hours. I would definitely go back for service. More

by venisehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Always an excellent service from Mike Ouida 👍🏼I Always an excellent service from Mike Ouida 👍🏼 I highly recommend this location, easy, fast, efficient and on time service. Thank you all for More

by Tavo Recinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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