AutoNation Ford Katy

Un exelente trato y los agentes muy amables para mí fue un muy buena experiencia. un muy buena experiencia. More

Randy was great. Delivered as promised and just did everything right. Excellent "customer service" Not something you see much these days! everything right. Excellent "customer service" Not something you see much these days! More

0 stars… They had my truck for 3 days ( I actually got the call to pick it up mid morning day 4) to install an AC drain extender, mystery $58 shop fee on bill (for what?) the part was $12, it was all serv the call to pick it up mid morning day 4) to install an AC drain extender, mystery $58 shop fee on bill (for what?) the part was $12, it was all service… They did not wash or clean the truck or anything so what is that shop fee for? Any time I called the service rep and left a inquiry it took 3 hours or more for him to call me back….Repairs seems fine but turnaround, communication and cost were all very poor…And my understanding is this a known issue on these trucks… If you can’t get to it for 2 1/2 days tell me and let me make an informed decision, this why people don’t take their cars to the dealer… Bob Byers-Katy, Tx More

AutoNation Ford has been the best dealership I have been to for service. I will say they treat my car like it is there. I am always pleased. Armando was my service guy and he keep me up date for my car serv to for service. I will say they treat my car like it is there. I am always pleased. Armando was my service guy and he keep me up date for my car service. He is one of the Best! . More

Mike was friendly, smiling, and helpful. I hope you have more Mike in the service department. more Mike in the service department. More

Salesman found the car we wanted and responded/ maintained communication. Vehicle was ready to go when we arrived. maintained communication. Vehicle was ready to go when we arrived. More

Sales staff was great through the buying process. They were more than happy to work long hours to make sure we were satisfied. were more than happy to work long hours to make sure we were satisfied. More

This was a good experience, is my first purchase in this dealer and was comfortable, I was atender by Abraham and speak in my language to understand everything clear dealer and was comfortable, I was atender by Abraham and speak in my language to understand everything clear More

Randall Linney provided quick, knowledgeable, friendly, service for the Warranty Repair of Cam Phaser issue. Although the repair was not a success and I will need to return for the "next steps" in the repa service for the Warranty Repair of Cam Phaser issue. Although the repair was not a success and I will need to return for the "next steps" in the repair process, Randy was on top of it all the way. My vehicle is a fleet vehicle and our company uses AutoNation Ford for all repairs and some purchases. This is the 3rd experience I've had and Randy was my Service Advisor each time. Great company. Great Service. Great people. More

Saw the vehicle on Facebook called to see if still available, got a response in 3 min. Next day I had my car. In and out no problems. available, got a response in 3 min. Next day I had my car. In and out no problems. More