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AutoNation Ford Katy

Katy, TX

4.5
1,970 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,970 reviews

September 14, 2018

Ford Focus purchased new and sucks Don't ever purchase a FORD in your life. My 2014 Ford Focus was purchased new from Autonation Ford Katy. The transmission clutch has been replaced 3 t More

by robchaban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
August 31, 2018

Service scam and add on Brought in our 2011 Ford Fusion for some recalls..... as usual the had no parts to fix the recalls... give us a month or so we will have the parts. Bu More

by Pissed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Sevilla service advisor
August 24, 2018

I purchase a 2018 Ford Edge with the help of James Mainer James was an outstanding help on my selection of my Ford. I will recommend James to all my friends. I will come back to AutoNation in 2019 for my Ford More

by Daniel garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mainer jr.
August 17, 2018

Horrible Experience. Not Recommended I purchased my vehicle from Autonation Ford in Katy. Everything from buying the vehicle to driving off the lot was fine. After a week, everything wen More

by errypeerbhai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JD
August 09, 2018

I love my new baby! iWeb into the dealership a little apprehensive about buying a new vehicle, my Salesman Brian Simon was absolutely amazing! He helped me in every possi More

by Aubriemommy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simon
July 21, 2018

Used Car purchase Automation was great. Very straightforward and friendly; we worked with Richard and Irman and the entire process was seemless. Ended up purchasing tha More

by Kacas18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Irman
June 21, 2018

THIS IS NOT AN HONEST USED CAR DEALERSHIP THIS IS NOT AN HONEST USED CAR DEALERSHIP. I had looked for a 4-door truck for a while to accommodate my growing family. I found a truck that was More

by Khakisnflops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anime
June 07, 2018

Unreliable work and poor customer service I brought my truck today for oil change and tire rotation as part of maintenance. After 1 1/2 hour of waiting, the staff said that the services I came More

by bigboy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
June 03, 2018

Excelente experiencia en la compra de mi camioneta F-150 Realmente fue una excelente experiencia desde todo punto de vista: no fue necesario hacer cita apenas llegamos Eric Serrano nos atendio, le explicamos More

by Osiris y Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Serrano, Cristina
June 01, 2018

Incompetent, rude managment By far the worst service I have ever received in my life. Not an exaggeration, not just referring to vehicle related customer service...the ABSOLUTE w More

by Melissa C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Armando? manager..you'll recognize him by the condescending tone. Really, everyone in the service department was horrible, except Lakin and Jaime
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