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AutoNation Ford Katy

Katy, TX

4.4
2,175 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,175 reviews

November 24, 2021

The technicians were professional and accommodating. My car was serviced in a timely and efficient manner. More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Dec 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 23, 2021

I strongly encourage you to give Gunnar Anderson at AutoNation a call if you ever need an patient and attentive sales person while seeking out a new vehicle. We will definately use him again! More

by Karl & Michell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Nov 26, 2021 -

AutoNation Ford Katy responded

Hello Karl & Michell, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Although our 2020 Expedition was simply having a regular service inspection, it's always very nice to be engaging with a very professional service advisor at a modern and spotless overall dealership. More

by rdllyon2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

They were very helpful when we purchased our used SUV. Happy with the process, it was streamlined and efficient. More

by leiah.a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Saif
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Clean and well run maintain department. Friendly service people who help you with your problems. More

by Wm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Serviced my new expedition max for the first time at your dealership and oil and filter change and wheel alignment was handled in the time my service representative predicted. Mark did a great job getting m More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark schick, Sydney Thorp
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi Joe, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 22, 2021

The service department needs to do there job better when informing customers of how long it’s going to take on there vehicle More

by OlsonFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thanks for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

November 20, 2021

My service manager/technician got me check in with no hassle. He called when there were other issue. More

by 1kennywaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not speak with a Sydney Thorp
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

I had great service when I bought my car and great service when I brought it back to AutoNation-Katy for a recall. Friendly greeter escorted me to my assigned service advisor: Mark Schick. Mark took More

by julietr749
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Schick 5 start
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

We purchased our Ford 2021 Explorer platinum hybrid from Auto nation Katy Ford last week. Our sales guy Mina was very knowledgeable & professional. We also had great experience in finance specially with Qam More

by Javedtx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina, Qamar, Sydney Thorp
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

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