AutoNation Ford Katy

The folks at AutoNation Ford Katy have been a real joy to interact with! My salesman is James Mainer and he was super knowledgeable, communicative and friendly. Always with a smile, always accommodating. Rya interact with! My salesman is James Mainer and he was super knowledgeable, communicative and friendly. Always with a smile, always accommodating. Ryan (GM), Nic (sales mgr), Eugene (aftermarket gear mgr) and Mike (finance) were all just terrific, too. It’d been a few years since we last purchased a new car and it came from here, too. I keep coming back because of these fine folks. We love our little Ranger and look forward to many more years of excellent service, courtesy of AutoNation Ford Katy. Thanks all! More

Every time that I need to take my Ford Explorer to Auto Nation for an oil change or any other needs for my vehicle, I know that my car is in perfect hands. The auto professionals that Auto Nations has are Nation for an oil change or any other needs for my vehicle, I know that my car is in perfect hands. The auto professionals that Auto Nations has are the best. More

Been going to this location for years and they have been very consistent with excellent service. This visit was a great experience as usual. Fast & Efficient. Thank you guys. very consistent with excellent service. This visit was a great experience as usual. Fast & Efficient. Thank you guys. More

Purchased a 2021 Explore!! Sales Person Oscar Leyva and Marcos Yanez made the whole process very easy as well as the finance rep that assisted us closing the deal. I will be spreading out word of my gre Marcos Yanez made the whole process very easy as well as the finance rep that assisted us closing the deal. I will be spreading out word of my great experience!! More

Was met promptly and directed to my service manager. The service manager was very rude. He hadn’t looked at my vehicle and was already quoting me prices. I believe it could have been an easy fix b The service manager was very rude. He hadn’t looked at my vehicle and was already quoting me prices. I believe it could have been an easy fix but he was to busy telling me how expensive it would be without even looking at it. My sunroof won’t retract I think something may be blocking it from moving back and forth from everything we have looked at using google. Very disappointed. We bought our last 3 cars at auto nation and are due for a lease turn in very soon. We will be going elsewhere due to poor service. They are just to big with that big car dealership feel we want something more personable. More

Always understanding and knowledgeable. Always listens to concerns of the situation. Always friendly. Looks out for my best interest. Very professional all of the time to concerns of the situation. Always friendly. Looks out for my best interest. Very professional all of the time More

Brought my truck in for service and was met promptly and quickly checked in. Everyone was super friendly and my truck was ready in less time than estimated. quickly checked in. Everyone was super friendly and my truck was ready in less time than estimated. More

Impeccable service and customer care. We visited the dealership on Saturday for help with options to have our lease extended on the Explorer. We ended up leaving with the Edge ST Line. All done within dealership on Saturday for help with options to have our lease extended on the Explorer. We ended up leaving with the Edge ST Line. All done within 4 hours. Ask for Christian! He is brilliant and went out of his way to help. 5 stars all around. And another 5 stars to Michael for helping us with the finance portion of the deal. More

Service Mgr Henry Sanchez is the reason why i bought my vehicles at this location as his positive attitude and "Can Do", mindset puts the customer at ease. He is an asset to your team and FORD should be Pr vehicles at this location as his positive attitude and "Can Do", mindset puts the customer at ease. He is an asset to your team and FORD should be Proud to have an employee of his caliber and integrity. More