AutoNation Ford Katy

Service Dept was excellent. Robert was very helpful as usual. usual. More

I was an hour earlier than my appt and was first advised that it will take two(2) hours for the service. But, I was called 45 min later that it was done. Great Job! did not have to wait two(2)hr for the ser that it will take two(2) hours for the service. But, I was called 45 min later that it was done. Great Job! did not have to wait two(2)hr for the service. More

Many thanks to Christian Falquez.he is a great sales man that makes the deal go very smooth in very short time I personally recommend him. Moamen that makes the deal go very smooth in very short time I personally recommend him. Moamen More

I worked with Mike Cybulski and he made buying my new truck a breeze. He was on top of the details and I was in and out of the dealership in no time which is pretty rare when buying a new car! Steve wa truck a breeze. He was on top of the details and I was in and out of the dealership in no time which is pretty rare when buying a new car! Steve was there to offer his assistance as well, which was an added comfort. They did a great job and I'd happily send anyone looking for a new Ford to these guys. More

Mark from the service department and Mr. Sanchez the supervisor gave exemplary customer service. I had a frustrating issue but they worked hard to make it right. Thank You. supervisor gave exemplary customer service. I had a frustrating issue but they worked hard to make it right. Thank You. More

I had a recall on my car and not only was that fixed, but there was another recall that I was not aware of. I was notified about it, ot was also fixed at the Sam time. but there was another recall that I was not aware of. I was notified about it, ot was also fixed at the Sam time. More

I usually deal with Service Advisor Armando G. He is always ready to help me in any way he can and answers all of my questions and concerns. He has always gone above and beyond for me. This past visit, always ready to help me in any way he can and answers all of my questions and concerns. He has always gone above and beyond for me. This past visit, I had the pleasure of dealing with Dustin. Again, very professional and was more than happy to listen and answer all of my questions and concerns. The whole service department (Technicians and Service Advisors) are very professional and take pride in their work. Keep it up! More

Friendly agent, lovely ambience! Every ones seems to be ready to help with bold smiles on their faces. Great place to get your car. Thank you ready to help with bold smiles on their faces. Great place to get your car. Thank you More

Service advisor Harrington, Roderick one of the best advisors which I have met. He is very positive, patient and professional in his field. I will continue to come back for service and will recommend hi advisors which I have met. He is very positive, patient and professional in his field. I will continue to come back for service and will recommend him all my friends and family members. More

The service required was performed in a timely manner. Advisor was courteous and clear on his reccomendations. Very comfortable and clean waiting area. Easy to schedule appointment. Advisor was courteous and clear on his reccomendations. Very comfortable and clean waiting area. Easy to schedule appointment. More