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AutoNation Ford Katy

Katy, TX

4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,947 reviews

August 27, 2021

Had a appt. then when I got there was told I had to wait I wasn’t on appt list More

by Sabbathmlt07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Great service! Stayed in contact throughout the repair process and provided detailed and clear information on a timely basis. More

by abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poole
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 26, 2021

I had an appointment at 11:30 but decided to show up a bit early. I was greeted immediately and was shown all the options I had. Mario was great More

by joycesanchez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 31, 2021 -

AutoNation Ford Katy responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Mike is very friendly and helpful as well as knowledgable. More

by Nadimbahry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

Our salesman Issac was awesome. He did an amazing job of making sure we got the best deal wether it was with out bank or financing with FORD. Also the finance manager Al was awesome as well. He made sure we More

by Rashaadtariq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac, Al
Aug 31, 2021 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

Very pleasant and accommodating. Highly recommend Armando for all service work. More

by Big Sexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Aug 27, 2021 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 23, 2021

Mike the shop advisor and the staff were very professional More

by Rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 27, 2021 -

AutoNation Ford Katy responded

Hi Rafael, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 23, 2021

The reservation and check in process was excellent. The text system was convenient, but the actual “it’s done” notice was vague. The problem was addressed with no up-sell nonsense, and seems to be resolve More

by DaveB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 27, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Large, plenty of people to help us, clean. Had a nice Bronco on the lot. Did not understand why our license plates were sent to the dealer and not our home More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan and 3 others don't remember names
Aug 27, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2021

My experience was excellent at this Ford dealership. Kam was my service rep and he was professional and kept me iinformed while my truck was in for repairs. I'm happy with the results. More

by Cravenjim101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamran
Aug 27, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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