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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,947 reviews

October 02, 2021

There was a good costumer"s service. and my vehicle is well taken care of More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi Vivian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2021

warranty work, unfortunately the fix didn’t work. I am Scheduled for open heart surgery on the 13th and wife cannot be without car for next three weeks, as I have numerous pre surgery appointments. So we More

by jwarmstrong52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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October 02, 2021

Horrible, paid cash for a car that I had to repair for a problem they knew about More

by rlaneliason
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammed
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help. We hope to hear from you.

October 01, 2021

Great customer service, Mike took care of everything I needed. Will definitely come back again More

by dmatuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2021

Fantastic Support - If you are thinking of buying a Ford - go see Jake Hazlewood Sales Associate at AutoNation Ford Katy - highly recommended. More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hazlewood
Report | Print
Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 30, 2021

Quick and painless, a good buying experience. Knowledgeable staff and responsive to concerns. 5 star rating. More

by Steveschroeder12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil and Steve
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2021

Fast, straight forward, fair. Took care of us through order process. Delivered everything he promised. More

by dirksen10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
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Sep 30, 2021 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

Henry service manger went above and beyond, to ensure the safety of my truck, unlike one of his services writers,who just saw me as a number More

by Sabbathmlt07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

Excellent service and experience with Randy my Service Advisor. Would definitely recommend AutoNation Ford Katy. Ask for either Armando or Randy. They are the very best. More

by Wsdarbonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Armando
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Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

September 29, 2021

Knowledgeable, informed and professional salesperson to work with and goes above and beyond for their customer More

by mireya.baxley01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baxley
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

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