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AutoNation Ford Katy

Katy, TX

4.5
1,947 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,947 reviews

October 26, 2021

AutoNation Ford has been the best dealership I have been to for service. I will say they treat my car like it is there. I am always pleased. Armando was my service guy and he keep me up date for my car serv More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 29, 2021 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 25, 2021

This was a good experience, is my first purchase in this dealer and was comfortable, I was atender by Abraham and speak in my language to understand everything clear More

by racingdan15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Beltran seller, Vince finance
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2021

Sales staff was great through the buying process. They were more than happy to work long hours to make sure we were satisfied. More

by wmp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Munevar
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2021

Salesman found the car we wanted and responded/ maintained communication. Vehicle was ready to go when we arrived. More

by Chavez_-1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

October 24, 2021

Randall Linney provided quick, knowledgeable, friendly, service for the Warranty Repair of Cam Phaser issue. Although the repair was not a success and I will need to return for the "next steps" in the repa More

by hcafitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 22, 2021

Fast efficient service. The word I should also be adding is consistent. I have come to know what to expect and I am always pleasantly impressed. More

by deonb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot Recall
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

October 22, 2021

I love the vehicle but we are still working out some mechanical issues before i feel good about the buy. The salesman is doing his best to help me get everything right. Also the finance manager did a gr More

by Btb51583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (281) 305-8949 at your earliest convenience and we will do our best to resolve this with you.

October 22, 2021

Ford AutoNation in Katy, Texas, has been my service center for many years. I return again and again because of their professional efficient Ford service. More

by bfesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 22, 2021

Very knowledgeable and friendly employees.I was Very knowledgeable and friendly employees. I was impressed with the the dealership look. It was very clean and comfortable. I was made to feel at h More

by woodywinfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2021

Saw the vehicle on Facebook called to see if still available, got a response in 3 min. Next day I had my car. In and out no problems. More

by Romo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cumi, J. Guevara
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi Romo, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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