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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

November 20, 2021

My service manager/technician got me check in with no hassle. He called when there were other issue. More

by 1kennywaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not speak with a Sydney Thorp
Report | Print
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

I drove up took a good 5 minutes before someone was available to help. Car took longer than expected 2 days for a recall part and no rental provided. More

by Anonymous2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan, Sydney Thorp
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Nov 24, 2021 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us your honest feedback. We always strive to provide excellent service and your feedback helps us improve. If you're ever in need of more help, please let us know at (281) 305-8949! Have a great day!

November 19, 2021

Had a great service experience. Armando is a superstar. He was friendly and efficient. Kept us updated on the progress and called promptly when the service was complete. Thanks. More

by katykid70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 19, 2021

Always ready to assist you with your car maintenance and repair and very welcome to customer care More

by Joengueket.jn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 19, 2021

We purchased our Ford 2021 Explorer platinum hybrid from Auto nation Katy Ford last week. Our sales guy Mina was very knowledgeable & professional. We also had great experience in finance specially with Qam More

by Javedtx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina, Qamar, Sydney Thorp
Report | Print
Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 19, 2021

I had great service when I bought my car and great service when I brought it back to AutoNation-Katy for a recall. Friendly greeter escorted me to my assigned service advisor: Mark Schick. Mark took More

by julietr749
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Schick 5 start
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Nov 22, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Excellent attitude and attention 👏 thanks for thinking about of the customers, the service is to fast More

by Mercedes Alfaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 21, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2021

My service advisor David Corbin is excellent. He always finds ways to be helpful. The service department is clean, prompted and is a blessing to deal with. More

by reh02840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corbin - Excellent
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Nov 21, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

I had a good experience at this dealership. I would recommend this dealership to others. More

by travislemon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 21, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 16, 2021

The best in Houston! They will go above and beyond to get you what you want. More

by L.flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Roger , Sydney Thorp
Report | Print
Nov 19, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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