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AutoNation Ford Katy

Katy, TX

4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

November 25, 2021

The customer service was great and very responsive. The technical service is going so far pretty good from my last 60,000mile maintenance. More

by Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lopez
Dec 02, 2021 -

AutoNation Ford Katy responded

Hi Oliver, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Work completed in time frame promised and was greeted promptly at check in. Check out was also smooth. More

by Sig Cornelius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Katy responded

Hi Sig. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

From the first minute that I spoke with Christian Falquez over the phone felt like I was in touch with the right person. At the moment arriving at the dealership he makes me and my family feels we were in th More

by MARENA ORTIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN FALQUEZ, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Katy responded

Hi Marena, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you, and have a fantastic day!

November 24, 2021

The technicians were professional and accommodating. My car was serviced in a timely and efficient manner. More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Dec 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 23, 2021

I strongly encourage you to give Gunnar Anderson at AutoNation a call if you ever need an patient and attentive sales person while seeking out a new vehicle. We will definately use him again! More

by Karl & Michell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Nov 26, 2021 -

AutoNation Ford Katy responded

Hello Karl & Michell, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

The service department needs to do there job better when informing customers of how long it’s going to take on there vehicle More

by OlsonFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thanks for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

November 22, 2021

Serviced my new expedition max for the first time at your dealership and oil and filter change and wheel alignment was handled in the time my service representative predicted. Mark did a great job getting m More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark schick, Sydney Thorp
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi Joe, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Clean and well run maintain department. Friendly service people who help you with your problems. More

by Wm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

They were very helpful when we purchased our used SUV. Happy with the process, it was streamlined and efficient. More

by leiah.a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Saif
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Although our 2020 Expedition was simply having a regular service inspection, it's always very nice to be engaging with a very professional service advisor at a modern and spotless overall dealership. More

by rdllyon2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 24, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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