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AutoNation Ford Katy

Katy, TX

4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

December 03, 2021

Great buying experience but getting Ford Pass points owed for buying bronco was very difficult More

by Willidd50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Not satisfied , issues were not addressed properly and I had to return to the dealership to get them addressed More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi Jake, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

December 02, 2021

Our sales guy Richard Baxley, was very attentive and helpful. We appreciate all your time and patience. More

by gabrielayhagtz96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baxley
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 02, 2021

Javier Delgado is a great guy and great sales man.Great Javier Delgado is a great guy and great sales man. Great Experience overall. Nice dealership. More

by MARIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER DELGADO
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, Mario, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2021

I like the salespeople we have dealt with both times. I feel I got a fair trade in amount. Finance is what took a bit long . But at the end of the deal we are happy with our purchase. More

by Mike benitez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Delgado
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 02, 2021

Always the guy who help me is telling me that the time fir the service is to long. Once he told me 2 or 3 DAYS for a recall notice; He doesn’t have a loner vehicle for recalls (he said) I have ti rent a c More

by ayalaale@hotmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Corvin
December 02, 2021

Sales man Jerry Simmons was great, however the finance part of my visit wasn’t as great, finance person was very persistent and did not know what the word no….!!! meant…had to ask him to please stop after More

by Miketehrani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fielding
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi Miketehrani, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

December 01, 2021

Great experience overall, friendly and experienced staff, nice dealership with good vehicle selection. Ended up buying a car the day we first visited it. More

by amihut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Aldarwish
Dec 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2021

The overall cleanliness of the service department was very impressive. The service adviser was very helpful. More

by DWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi Dwayne. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 30, 2021

The dealership is clean and all the staff is courtious professionnal but it shouldnt take half a day to buy a car More

by Markj7463
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brayson, and allister
Dec 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

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