AutoNation Ford Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Javier Delgado is a great guy and great sales man.Great Javier Delgado is a great guy and great sales man. Great Experience overall. Nice dealership. Javier Delgado is a great guy and great sales man. Great Experience overall. Nice dealership. More
I like the salespeople we have dealt with both times. I feel I got a fair trade in amount. Finance is what took a bit long . But at the end of the deal we are happy with our purchase. feel I got a fair trade in amount. Finance is what took a bit long . But at the end of the deal we are happy with our purchase. More
Always the guy who help me is telling me that the time fir the service is to long. Once he told me 2 or 3 DAYS for a recall notice; He doesn’t have a loner vehicle for recalls (he said) I have ti rent a c fir the service is to long. Once he told me 2 or 3 DAYS for a recall notice; He doesn’t have a loner vehicle for recalls (he said) I have ti rent a car, and the same day he text me letting me know the car was ready. Other time I call to do the state inspection and they told me the waiting time between 3 and 4 hours, I did it in other place, it took 15 minutes, and Yesterday I brought my car to oil change, I had an appointment early in the morning, the same guy told me that it was going to take between 2 and 4 hours… again? So I decide to have and Uber and go home, 45 minutes later, text message.. it is ready. I can not understand why they need to do that, but it is not a good thing. Sorry guys you have you improve this from your representative. More
Sales man Jerry Simmons was great, however the finance part of my visit wasn’t as great, finance person was very persistent and did not know what the word no….!!! meant…had to ask him to please stop after part of my visit wasn’t as great, finance person was very persistent and did not know what the word no….!!! meant…had to ask him to please stop after he kept trying to sell me the extended warranty on new truck I felt pressured to buy Warranty. You lost points here More
Great experience overall, friendly and experienced staff, nice dealership with good vehicle selection. Ended up buying a car the day we first visited it. nice dealership with good vehicle selection. Ended up buying a car the day we first visited it. More