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AutoNation Ford Katy

Katy, TX

4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

December 08, 2021

Appointments are very accommodating and service reps are friendly and helpful. Waiting room is comfortable with tv and free coffee. More

by edwirt127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Ricciardi
Dec 12, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2021

Excellent! Best car buying experience ever. Will be back for our next ford. The staff was professional and nice. More

by jolie.eder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Snowbarger
Dec 12, 2021 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

December 07, 2021

This dealership was extremely wonderful to work with. Sam Hoehne ( my sales men) was outstanding. Finance department very smooth and flawless to work with. They helped my stay with in my budget. Delivery w More

by Danellis19643
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hoehne (Sales person) and the entire finance department top notch
Dec 11, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2021

Everyone was very nice and helpful. Michael Munevar let us test drive a MachE that someone decided they no longer wanted. Crazy right?? We loved it, we got a fair trade in price on my truck and now I have More

by caiken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Munevar
Dec 09, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2021

Great Salesmen, gave us a fair price for our trade in and no pressure on the car that We wanted! More

by by.gad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam ?
Dec 08, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

December 05, 2021

Great buying experience. My salesperson kept me informed for the 18 month wait for my bronco to be delivered. More

by Willidd50
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Dec 08, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

December 04, 2021

has the best service department, and time a a a a a a a a a a More

by AZALDEGUI69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

My sales person, James Mainer, Jr. was easy to talk with and he was very helpful. Also, George Fielding, in F & I, was courteous and attentive during this sales process. My overall experience was great. More

by hugo.pena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mainer, Jr. & George Fielding
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

AutoNation has the best service department I have ever experienced. I could not be happier with the service I was provided. I believe the quality of service has to do a lot with their manager Henry Sanche More

by jtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez and David Corvin
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

Had brake recall work done on our Ford Edge. Work was done promptly but brakes squeal now. If brake pads needed to be replaced wouldn’t the mechanic have advised us? We are a one vehicle couple. It’s n More

by Katy Mi-Mi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 06, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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