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AutoNation Ford Katy

Katy, TX

4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

January 27, 2022

Mike Ouida was very helpful. Service was completed in a timely fashion and on time. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Jan 31, 2022 -

AutoNation Ford Katy responded

Hello Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

Good, fast, friendly service. Work completed with no hassle to get any other work done. Good advice on what I might need to do in the future. More

by billybucksnort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 29, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2022

The sales man was nice however they gave me a car with scratched glass and left the plastic on the right wiper witch scratched it more I get told different information everytime I talk to the service cent More

by Hassanselshehawy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meena
Jan 29, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

Mar 03, 2022 -

Hassanselshehawy responded

I tried to contact you I never got called back my number is 832-988-0446

January 24, 2022

Rod was a pleasure to work with, and made the buying process extremely easy and fast! More

by sharlatipton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Harrington
Jan 26, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2022

My experience at Auto Nation Ford while purchasing my new 2021 Ford F-150 Lariat was the best experience I have ever encountered when purchasing a vehicle. The salesman Aaron Lewis took great care of me. He More

by Kevin.lablue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lewis
Jan 26, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2022

The entire staff and crew made the truck buying experience very pleasant and efficient and we’re very accommodating to our schedule. More

by Irvroh64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brayson, Daniel, kamal
Jan 26, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2022

The Service Manager diagnosed my vehicle quickly, despite the fact that it was a BUSY Saturday. He gave me an HONEST review and did not charge me for the diagnosis. It is quite rare to find such an honest More

by Bryanp100
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jan 23, 2022 -

Bryanp100 responded

2021 Ford Ranger

January 21, 2022

Transaction was easy and quick. No outrageous dealer add-one. The only add-one we’re items I wanted. More

by tewest86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cybulski, Alistair Demmink
Jan 25, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for leaving us this response!

January 21, 2022

Setting up the appointment on-line was quick. The website is very clear. The wait time was reasonable and the waiting area is open and comfortable. More

by charles.kelleyaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Jan 25, 2022 -

AutoNation Ford Katy responded

Hi. We are pleased to hear you had such a positive experience with us, Charles! If you ever need help, just give us a call. Happy motoring!

January 21, 2022

Purchase was easy, staff is friendly and experience with service department has been great. Would recommend Auto Nation, Katy to anyone looking for a new car. More

by pditty53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 25, 2022 -

AutoNation Ford Katy responded

Hi, thanks for your praise and kind comments about our team. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

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