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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,946 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,946 reviews

January 31, 2024

Great experience, great trade in value and financing! Salesman and general manger were both great to deal with and made the purchase experience go smoothly. Salesman "DA" was great and will take care of More

by K McDonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DA
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Feb 02, 2024 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2024

I based my review on my salesman and I can honestly say it was the most pleasant experience of buying a car I have ever had. He presented Auto Nation Ford perfectly. More

by anson227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Arze and a gentleman who I worked with concerning my extended warranty who was also very easy to work with but I can’t think of his name.
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Jan 22, 2024 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2024

Dealership was nice and clean as well the team who assisted me got everything done timely More

by benberger123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jan 17, 2024 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 12, 2024

Under staffed long wait for finance. After purchase sales managers do not respond to you even after I call, text, and email, however they are happy to send out automatic emails saying t More

by 75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Muneaver Sr and Jr
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Jan 15, 2024 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 08, 2024

It was an outstanding experience. Best car buying experience in my life. I really appreciate the professionalism demonstrated by Sam and Derek. If you are in the market for a new o More

by jasonlittle39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Derek
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Jan 11, 2024 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2024

This was the best Ford dealership to deal with in the Greater Houston area. Michael Cybolski was a pleasure to deal with and I would recommend him to my friends/family More

by jrwarren0213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cybolski
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Jan 09, 2024 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 02, 2024

wonderful experience in sales up front price before i visited the dealership and was treated with respect and not like some other dealeship More

by amir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
george
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Jan 05, 2024 -

AutoNation Ford Katy responded

Hi Amir, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 05, 2024 -

amir responded

good people to work with and don't get advice from auto car pro do your own research

December 14, 2023

Autonation Ford is my GoTo dealer for any repairs for my F-150 as well as Expedition. More

by bpryor45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Dec 15, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 14, 2023

Service advisor Buddy Godfretsen walked me through the recall process. Buddy gave me the plain truth about what was covered and more importantly what was not covered. As a Customer, that is greatly apprec More

by maldonado77449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Godfretsen
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Dec 15, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 13, 2023

The salesperson was sweet but the vehicles were dirty and had weird smells. My A/C doesn't work on a 2023 Tiguan VW with 3k miles. More

by reeganjohnson1320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
esteban
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Dec 15, 2023 -

AutoNation Ford Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8949 -- we hope to hear from you soon.

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