Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Katy
Katy, TX
2,121 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,121 reviews
June 03, 2026
Best service department I ever experience compared to other dealerships. This is the reason why I only go to them. Friendly service and will go the extra mile to take care of you. other dealerships. This is the reason why I only go to them. Friendly service and will go the extra mile to take care of you. More
by Jason G
Employees Worked With
Austin
June 02, 2026
Techs and assistants were good. Truck runs good. But Truck is always returned super dirty. $50 cost to clean, that’s how dirty it was. White sand all over, inside and out. Third tim Truck runs good. But Truck is always returned super dirty. $50 cost to clean, that’s how dirty it was. White sand all over, inside and out. Third time this happens. More
by Mercury50
Employees Worked With
NA
June 01, 2026
The sales team was great in finding us a car quickly. They made the process quick and easy. The only suggestion On the financial side is to focus on reducing the fees tacked on after the sale. They made the process quick and easy. The only suggestion On the financial side is to focus on reducing the fees tacked on after the sale. More
by Drhgon01
Employees Worked With
Gunner Anderson,
May 06, 2026
Very impressed with service dept. Brought our 2025 Explorer in for 15K service. Gro handled all with efficiency and is a credit to this dealership. Highly recommend this service dept. Brought our 2025 Explorer in for 15K service. Gro handled all with efficiency and is a credit to this dealership. Highly recommend this service dept. More
by ronsboys
Employees Worked With
Geo
May 02, 2026
Randy Linney, my long time Service Advisor completed my 60,000 mile service and discussed all of the issues addressed. Again, the service was timely and completed as scheduled. Scheduling on line has been 60,000 mile service and discussed all of the issues addressed. Again, the service was timely and completed as scheduled. Scheduling on line has been a straight forward process. I good for another 5,000 miles. John More
by John
Employees Worked With
Randy Linney
April 16, 2026
The service representative Mickel is a man of his word, my 2022 F450 had transmission issues and auto nation ford replaced it without any issues. Mickel kept me informed throughout the process he told me my 2022 F450 had transmission issues and auto nation ford replaced it without any issues. Mickel kept me informed throughout the process he told me 1 week and he delivered on time. More
by Tom Gould
Employees Worked With
Mickel
