AutoNation Ford Katy

AutoNation Ford is fair honest and the best dealer close by our home in Katie Texas. Ennis Mcknight, our sales person is also honest fair and a great individual to work with and do business with. I would r by our home in Katie Texas. Ennis Mcknight, our sales person is also honest fair and a great individual to work with and do business with. I would recommend the dealership and sales person to anyone wanting a Ford automobile. More

Top Tier from the Salesman (Gunnar Anderson) to the Service Advisor (Gio Ricciardi). First class experience all around. This is the reason that my 2025 Expedition was my 5th vehicle purchased at AutoN Service Advisor (Gio Ricciardi). First class experience all around. This is the reason that my 2025 Expedition was my 5th vehicle purchased at AutoNation Ford Katy! More

The salesman was very courteous the gentleman that did our paperwork explained everything very clearly and gave some good information problem is we still don’t have the car and my granddaughter still payi our paperwork explained everything very clearly and gave some good information problem is we still don’t have the car and my granddaughter still paying for the rental car More

Once I signed on the vehicle (5/3), this dealership was done communicating with me. They had to keep the vehicle a week for some modifications they required before handing it over to me. I had to follow up done communicating with me. They had to keep the vehicle a week for some modifications they required before handing it over to me. I had to follow up with them, because they did not contact me, to see if it was even ready. A week later (5/9) I picked it up. It had a half a tank gas and sticker residue on the windows. Clearly it hadn't even been washed. It only had 1 key fab, but I was told they were waiting for the second. Upon leaving I took it immediately to a car wash and when drying it off I noticed a scratch and some pealing in the "ceramic" tint that was on the car. This was a 2024 Mustang. Ceramic or not, the tint should not have been peeling. I immediately called my salesperson and asked about the warranty on the tint and was told he would get back to me. Not waiting for a response, I put everything in an email and sent it for documentation (Still 5/9). Another week goes by and no response from the dealership. Emailed a manager who responded with 2 other managers names and that he had forwarded my concerns (5/16). Waited through the weekend and halfway into the following week. Still nothing from anyone at the dealership. Called and let messages for all 3 managers (5/21). Emailed the original manager that did respond along with one of the other managers and received no response from either of them (5/23). At this point, do I just cut my losses, pick up my plates, and never go back to this dealership again? This was the 4th vehicle I had purchased from them, and it will definitely be the last. More

I recently purchased a vehicle from AutoNation Ford Katy and couldn’t be happier with the experience. From my initial online inquiry, Alcia was friendly, knowledgeable, and genuinely committed to helping me and couldn’t be happier with the experience. From my initial online inquiry, Alcia was friendly, knowledgeable, and genuinely committed to helping me find the right car. She was outstanding throughout the process.I had unique experience with this dealer More

I recently purchased a vehicle from AutoNation Ford Katy and couldn’t be happier with the experience. From my initial online inquiry, Alicia Ortiz was friendly, knowledgeable, and genuinely committed to hel and couldn’t be happier with the experience. From my initial online inquiry, Alicia Ortiz was friendly, knowledgeable, and genuinely committed to helping me find the right car. She was outstanding throughout the process. More

Randall Linney has always provided EXCELLENT service when dealing with my F250 and Bronco Raptor! Randall has always shown kindness and professionalism when I take my vehicles in for any service or issues I dealing with my F250 and Bronco Raptor! Randall has always shown kindness and professionalism when I take my vehicles in for any service or issues I might have. Thank you for the GREAT service Randall! More