AutoNation Ford Frisco - Service Center

Pleasant and attentive. Only limited by the labor and supply chain issues facing us all. I recommend the service department to all Ford truck owners who want to keep their o Only limited by the labor and supply chain issues facing us all. I recommend the service department to all Ford truck owners who want to keep their older trucks like new. More

The service department is top notch! Every one is always trying to help the customer and I highly recommend them. Yes, sometimes they get busy, but if you have patience during these ti Every one is always trying to help the customer and I highly recommend them. Yes, sometimes they get busy, but if you have patience during these times, I know they'll take care of you. A personal shout-out to Clint Selvey, as he's been my go-to Service Advisor and gets a perfect 5-stars for his help and dedication! Thanks to him for always working with the customer and explaining everything...truly appreciate him! More

I tried to respond to text message regarding my Car was ready to be picked up after being repaired for an A/C problem. I called Jeremy Canfield 3 times trying to have him send a car to pick me up, he never ready to be picked up after being repaired for an A/C problem. I called Jeremy Canfield 3 times trying to have him send a car to pick me up, he never responded. I called the main number at Frisco Ford I was told that Nick would be contacting me, that also never happened. Terrible customer service. More

First guy tried pressure. me into spending $345 for an oil change. My car has 190k and I just wanted an oil change. Wasn’t going to go back but left and came back and Elmer he me into spending $345 for an oil change. My car has 190k and I just wanted an oil change. Wasn’t going to go back but left and came back and Elmer helped me and didn’t try and sell me that! More

Over the years (about 7) we continue to trust AutoNation Ford Frisco to take care of our cars. Thank you Travis and Fabian for taking such great care of us! Tracy Ford Frisco to take care of our cars. Thank you Travis and Fabian for taking such great care of us! Tracy More

Had to ask someone to wait on me when I dropped my truck off. Had an appointment for a 7:00 am oil change. Finally got a call about 3:45 that it was ready. off. Had an appointment for a 7:00 am oil change. Finally got a call about 3:45 that it was ready. More

Very prompt and courteous . Received my car when promised. Kyle was very courteous. We be back. Received my car when promised. Kyle was very courteous. We be back. More

I have had my car in several times for the same issue with no resolution and it would appear there is none on the horizon. with no resolution and it would appear there is none on the horizon. More

The employees were very friendly even when they were extremely busy. My advisor took the time to explain everything to me extremely busy. My advisor took the time to explain everything to me More

I’ve always had great service results from this dealership. Kyle was great! Will always go there. dealership. Kyle was great! Will always go there. More