AutoNation Ford Frisco - Service Center
Frisco, TX
842 Reviews of AutoNation Ford Frisco - Service Center
I went in for an oil change and they were prompt and courteous. When it took longer than expected they gave me a complimentary wash which was nice. courteous. When it took longer than expected they gave me a complimentary wash which was nice. More
Great dealership with people that actually want to help you and make sure you have a great experience. This follows you from the sales, to the service and everyone that you come into contact with. Highly you and make sure you have a great experience. This follows you from the sales, to the service and everyone that you come into contact with. Highly recommend this dealership. More
It was not the first time I was in this situation. I have appointment for my car service. It shouldn't be much car service in front of me since my appointment was 8:30am and I was there on time. Th I have appointment for my car service. It shouldn't be much car service in front of me since my appointment was 8:30am and I was there on time. The service adviser told me that my car should ready to pick up around 2:00pm. However, at 5:00pm I still not heard anything about my service. I called and been told that there still 8 cars in front of me and my car not in the service bench yet. Why I need to wait that long when I had appointment? What is the purpose of apopointment for? Is anyone expected to be serviced when they went to the shop on time with an appointment? It is the same situation that I wanted my car oil change. I went to the shop on time as my morning appointment but been told that I had to put my car in the shop overnight to wait for service since there are a lots of car back up on the line. End up I left without oil change. More