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AutoNation Ford Corpus Christi - Service Center

Corpus Christi, TX

4.0
414 Reviews

414 Reviews of AutoNation Ford Corpus Christi - Service Center

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March 03, 2023

Customer service is really lacking on all service fronts personnel. Rude, short and arrogant. Making your problem the customer’s problem. More

by Rbgarcia1964
Recommend Dealer
No
Employees Worked With
One older gentleman on the opposite end of Alicia including her
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Mar 07, 2023 -

AutoNation Ford Corpus Christi responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (361) 444-0125.

Mar 07, 2023 -

Rbgarcia1964 responded

Fell free to call anytime.

March 03, 2023

John in Service Dept. helped with me and kept me inform on cost and time frame. My truck was done quick and no issues. I have had bad experience in the past with communi More

by selindayzc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Mar 07, 2023 -

AutoNation Ford Corpus Christi responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Corpus Christi! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 24, 2023

Horrible service. Nobody seems to care. Management does not call you back or return emails. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Feb 28, 2023 -

AutoNation Ford Corpus Christi responded

Hi Jonathan, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 17, 2023

I went thru John and had no issues. He went above and beyond and that's y I gave 5 stars More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 21, 2023 -

AutoNation Ford Corpus Christi responded

Hello Michelle, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

FORD TOOK VERY GOOD CARE OF ME . I WOULD LIKE TO THANK Mr.PAT FOR HIS INPUT ON HELPING.HIS SERVICE TO ME IS A 10.THANKS FORD. More

by huffraymond77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PATRICK
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Feb 21, 2023 -

AutoNation Ford Corpus Christi responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

Great customer service very friendly and quick. Got everything I needed pretty quick and easy to deal with More

by Jonathanflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Feb 19, 2023 -

AutoNation Ford Corpus Christi responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 16, 2023

Was able to work with my time constraints and did a wonderful job. Thanks so much! More

by redbugg6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri Blanco
Report | Print
Feb 20, 2023 -

AutoNation Ford Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

Very professional and quick service. Car shuttle service was also very convenient and was hassle free. More

by Justin
Recommend Dealer
Yes
Employees Worked With
Norma
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Feb 16, 2023 -

AutoNation Ford Corpus Christi responded

Hi Justin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 09, 2023

Alicia always does a great job I am very impressed overall with the service department More

by stullt2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
Report | Print
Feb 12, 2023 -

AutoNation Ford Corpus Christi responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2023

A lug nut was broken while changing my tires. I was surprised they didn't have those in stock or readily available in town and thus it took several days to service. However, they were very graci More

by pga
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Silvas
Report | Print
Feb 12, 2023 -

AutoNation Ford Corpus Christi responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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