AutoNation Chrysler Dodge Jeep Ram of South Columbus

Great Customer Service. My Service Advisor was awesome she went above and beyond my expectations. Thanks! My Service Advisor was awesome she went above and beyond my expectations. Thanks! More

This is my second car from them and they always satisfy my needs. Thank you north Columbus location! my needs. Thank you north Columbus location! More

It was hard to get in contact with staff at times. Heidi did try to be very helpful..there was some miscommunication.. now have alerts on the truck that I didn't have before. This was for a recall ser Heidi did try to be very helpful..there was some miscommunication.. now have alerts on the truck that I didn't have before. This was for a recall service only. More

Very difficult to speak to someone in the service department and to get updates on the status of your vehicle department and to get updates on the status of your vehicle More

Heidi is my service contact at the North Columbus location. Communication is horrible. My 2020 Jeep Wrangler that I bought from AutoNation has been in the shop since June 28th. I have to initiate location. Communication is horrible. My 2020 Jeep Wrangler that I bought from AutoNation has been in the shop since June 28th. I have to initiate communication by phone or going to the dealership to find out the status of my Jeep. The “ part” was ordered in July but they can’t tell me where or when the part will arrive. WTH. Awful service. More

Heidi is the GOAT of CDJR North Columbus’s Service Department she went above & beyond my expectations & her customer service is on point. Y’all got a great one don’t ever let her go or y’all will be i Department she went above & beyond my expectations & her customer service is on point. Y’all got a great one don’t ever let her go or y’all will be in some real trouble. Thanks Heidi you’re more than awesome sweetheart! More

Awesome service staff,very responsive and helpful. Got to me in great time and very polite. Got to me in great time and very polite. More

Staff was helpful and attentive, with good deals on the price of their cars. I would recommend price of their cars. I would recommend More

Pleasantly surprised with timeliness of service completion. This was my first time working with service advisor Robert Bean. Robert was very courteous and he called me as soon as the software updat completion. This was my first time working with service advisor Robert Bean. Robert was very courteous and he called me as soon as the software update recall and 4 wheel alignment was completed on my Diamond Black Crystal Pearl 2021 Ram Limited Longhorn, nickname Lexhorn because it's so luxurious. Kenny in the parts department is always a 5 star representative but I didn't need his services during my 8/3/2023 visit. The facility is under construction and I hope that the service waiting area will get a facelift with maybe some customer amenities. More

Communication is horrible I was told my vehicle would be delivered Sunday or Monday I have yet to receive my vehicle and my sales person has not reached out to me yet delivered Sunday or Monday I have yet to receive my vehicle and my sales person has not reached out to me yet More