AutoNation Chrysler Dodge Jeep Ram of South Columbus

I had a great experience with this dealership and will return because of their exceptional customer service! return because of their exceptional customer service! More

Great dealer, second time buyer here! Both Walter and Cameron made the experience quick and easy! Highly recommend! Both Walter and Cameron made the experience quick and easy! Highly recommend! More

The process was smooth and pleasant from the start to the end. I was contacted immediately by salesperson Jlan Carson. after inquiring online and He was with me every step of the way. The finance manager Wal end. I was contacted immediately by salesperson Jlan Carson. after inquiring online and He was with me every step of the way. The finance manager Walter Miller was a joy to work with and He pay close attention to my needs and was extremely knowledgeable. Jlan continued to check with me even after the purchase was completed providing exemplary customer service. More

Basic customer service with no frills. Not happy with service and unsure if I’ll return. Not happy with service and unsure if I’ll return. More

Had a great visit Ken Robinson my service advisor listed to what my issues were. He came up with a plan to get me back on the road. to what my issues were. He came up with a plan to get me back on the road. More

I had a great experience at AutoNation. They also have Great customer service and move with urge. They also have Great customer service and move with urge. More

I cannot speak on the entire service staff, but the service personnel, Heidi, was the worst auto adviser I have dealt with at any auto repair shop or dealership. Staffer does not communicate or keep th service personnel, Heidi, was the worst auto adviser I have dealt with at any auto repair shop or dealership. Staffer does not communicate or keep the customer updated on your vehicle especially when they have to order parts. Meanwhile, your vehicle sits on the property for days, thinking it's being repaired. She is a very fast talker and cannot be trusted in regards to your vehicle repairs. Famous words, "I was just about to call you" every time I would show-up at the service center, because she is NEVER AVAILABLE by phone, although you could reach the other two advisers in the small office. I gave a discount coupon for nearly two hundred dollars off, but after adding the numbers up, the discount wasn't applied after assuring me several times it would. There are multiple situations that I could share, but would be a waste of time. You would think the customer would receive great service when spending thousands of dollars. I guess NOT. I don't care about the cost but customer care and not being truthfull is a problem for me. Terrible Service! More

Knowledgeable about helping sales person, Daryl. Thanks for your help with this process of selecting the right truck. Thanks for your help with this process of selecting the right truck. More

I was quoted one price and when it was time to pay it’s another another More

Great Sales Professionals. Jlan is a great Sales Professional and made sure he was not just helping me to find "a" truck, but "my" truck. Walter the Finance Manager was honest Jlan is a great Sales Professional and made sure he was not just helping me to find "a" truck, but "my" truck. Walter the Finance Manager was honest and transparent. Overall a excellent experience, and I highly recommend the dealership. More