AutoNation Chrysler Dodge Jeep Ram Spring

The maintenance and price on the service were ok. The customer service was horrible. We had made an appointment several weeks in advance. This was because the Service Adviser told us we could not ge The customer service was horrible. We had made an appointment several weeks in advance. This was because the Service Adviser told us we could not get a loaner vehicle until May 20th. My appt time was 8:00 am and I arrived at 7:30. The service advisor told me they had no loaners but they would rent a car from Enterprise. Then I was told Enterprise had no cars. Finally I was told they would have a driver take me home. I waited well over an hour for the driver. The driver was very nice, Later that afternoon the service adviser called and said my truck was done and he agreed to have me picked up at my home the next morning around 8:00 am. I was not picked up until after 9:30 am.(same driver as before). We tried to contact the service adviser several times during this wait to no avail. The dealership wasted almost 3 hours of my time. It was clear to me, the dealership and the service adviser did not value my time. You would think after they screwed up the loaner process they would have at least made sure they picked me up the next day on time. My view is this was simply total lack of respect for their customer. Don Sorensen More

Mr. Billy Jones is A-100. He was patient and not over bearing. He let me choose the car I wanted and did not try to pressure me into getting just anything to make a sale. From the financing until I drove bearing. He let me choose the car I wanted and did not try to pressure me into getting just anything to make a sale. From the financing until I drove off of the lot was excellent. He was a referral to me and I'll definitely be referring him to others. Everyone was so nice. It was the best car experience ever. I also didn't feel like I was walking into a circus of car dealers fighting for customers like some dealerships are. More

Absolutely one of my best experiences buying a car! No hassle and great Salesman and a great value for my purchase! No hassle and great Salesman and a great value for my purchase! More

This dealership service department is awesome. I have been to few other. But this one is one the best. Special Sally and Naithon. They are the best people to work with. Thank you. I have been to few other. But this one is one the best. Special Sally and Naithon. They are the best people to work with. Thank you. More

My service advisor Erik Galvan went above and beyond to make sure I was taken care of while I dropped off my ram 1500 he made it seamless to get into my loaner . , he kept communication often and he’s a gr make sure I was taken care of while I dropped off my ram 1500 he made it seamless to get into my loaner . , he kept communication often and he’s a great man. The service was done good and even got a car wash. More

Amazing experience overall! It was fast and easy and Andrew F. was a great help with everything along the way! 10/10 It was fast and easy and Andrew F. was a great help with everything along the way! 10/10 More

Great service, will get you in and out, without problems. Will recommend to others. Thanks Stacey Will recommend to others. Thanks Stacey More

customer service is excellent from the moment you arrive until you leave they answer all your questions until you leave they answer all your questions More

My experience with my car salesman was the best I’ve ever had. Purchasing a car can be very stressful but he made my experience completely opposite. had. Purchasing a car can be very stressful but he made my experience completely opposite. More

Great response upon arrival. Advised it would be about 1 1/2 hours wait time. A little cold in the waiting room. I assisted a little old lady so she would b comfortable because s Advised it would be about 1 1/2 hours wait time. A little cold in the waiting room. I assisted a little old lady so she would b comfortable because she was freezing. I finally got my car about 2 1/2 hours. I had to ask if everything was good on my vehicle. I have the little old lady n her husband my business card for the future. I know a couple of the employees at this dealership.Thx. More