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AutoNation Chevrolet Waco

Waco, TX

4.6
576 Reviews
AutoNation Chevrolet Waco is your go-to destination for all things Chevrolet in the Waco area, and is one of the largest Chevrolet dealerships in Central Texas. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Waco has it all. Visit our website to learn more, and schedule a test drive today.
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1625 N Valley Mills Dr

Waco, TX

76710

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Showing 576 reviews

October 02, 2023

This was the easiest experience I have ever had purchasing a vehicle at a dealership More

by jackiegrams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 04, 2023 -

AutoNation Chevrolet Waco responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Autonation Waco is my home dealership. I have purchased 4 vehicles from them and each time it was seamless. Not to mention the service departments commitment attention to detail, after ser More

by feefernot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Knight
Oct 02, 2023 -

AutoNation Chevrolet Waco responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Customer Service needs great improvements. In the front office and in service, the lack of communication with customer is none. i bought my truck it has been in the shop more than i have had i More

by Lkjulian1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
to many to list
Oct 02, 2023 -

AutoNation Chevrolet Waco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Oct 12, 2023 -

Lkjulian1958 responded

Once again after they have my truck for another eight days I get it back and they’ve done nothing they have fixed nothing it’s still doing the same exact thing it was. They said they sent it over to the Dodge house and Dodge could not find anything wrong with it, that is xx. I’m gonna take it to Dodge and I’m gonna have them check it out and I’m gonna send Autonation the bill because it’s their responsibility and they should’ve fixed it. Their service techs have no idea what they are doing. Worst service I have ever experienced

September 21, 2023

Rodney in service is fantastic to work with. He addressed my concerns and got me right in to work on diagnosing the issue. More

by Ed Gardner
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 24, 2023 -

AutoNation Chevrolet Waco responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 21, 2023

what happen to service consultants coming out to meet customers on drive? now it seems one must go inside to ask for service. More

by joe meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no
Sep 24, 2023 -

AutoNation Chevrolet Waco responded

Hi Joe, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (254) 242-0679. We hope to hear from you.

Oct 02, 2023 -

joe meyer responded

called phone number listed and was connected to a "phone tree" with several recoded messages directing me to respond to different questions. So much for a personal message. When directed to call a General Manager I would expect to have that phone number. It appears that the GM has many activities pressing him/her requiring their time, so do I and I would rather not spend in working my was through a phone tree. If you wish to speak to me you have my number.

September 13, 2023

Auto Nation Chevrolet in Waco is a great place to purchase your new vehicle. The staff there is very friendly and they go the extra mile to help you! More

by Ray.linda85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Nikko,
Sep 16, 2023 -

AutoNation Chevrolet Waco responded

Hi Ray, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

I've always had a great experience with Rodney he's always answered all my questions & assured me that my concerns would be handled in a timely manner. More

by Kayd0689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Sep 15, 2023 -

AutoNation Chevrolet Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2023

We had the pleasure of working with Deanna Campbell who assisted us in purchasing a beautiful Colorado. She was very attentive and took great care of us. Luis Gutierrez also made the process of buying a c More

by resendezrenee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanna Campbell, Luis Gutierrez and Brandi West
Sep 13, 2023 -

AutoNation Chevrolet Waco responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autonation Chevrolet Waco. We appreciate your recommendation of Autonation Chevrolet Waco and we hope to be of service again in the future.

September 08, 2023

AutoNation of Waco went above and beyond on the sale of my Chevy Trax. Billy Martin was awesome to deal with he was upfront and personable. I will use them again for my new car needs in the future. More

by J Adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Martin
Sep 12, 2023 -

AutoNation Chevrolet Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 07, 2023

The dealership was very fast working, clean, waiting area.They kept me up-to-date on how much time I had on my car still just had me sitting there for a long time. It was great. More

by Shreka Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name. But he was very good and told me what I need to get checked on my car. Can you help me out a whole lot?
Sep 12, 2023 -

AutoNation Chevrolet Waco responded

Hello Shreka, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Sep 12, 2023 -

Shreka Robinson responded

You very welcome! Thanks AutoNation Chevrolet

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