AutoNation Chevrolet Waco

Aylin was great and patient with me and manage to get me in my first truck. in my first truck. More

Jeremiah Payne was my advisor. The most cordial and professional person I have ever spoken to at a dealership. I explained to him what my problem was with my vehicle and another pr The most cordial and professional person I have ever spoken to at a dealership. I explained to him what my problem was with my vehicle and another problem with a deadline I had needing the vehicle back in only two days . He explained the steps they would take to make sure the vehicle would be back to me in that length of time one way or another. As it worked out ,he kept me informed of the progress, told me they had found another computer and would be able to have the vehicle ready by noon the next day . They did . Thank you Jeremiah and your maintenance crew at Auto Nation in Waco, Tx . Whatever you are paid you need a raise. Thanks A new loyal customer Lyn More

Jeremiah did another great job at getting me in same day for oil change & tire rotation. Great communication and even sent me video showing me that I needed a new air filter. for oil change & tire rotation. Great communication and even sent me video showing me that I needed a new air filter. More

Always easy to make an appointment, Service is quick and they have a nice waiting area . This time i was helped by Mikaela (spell ?} She was pleasant and professional, and i felt that she was sincere in wan they have a nice waiting area . This time i was helped by Mikaela (spell ?} She was pleasant and professional, and i felt that she was sincere in wanting me to have a good experience with their service.I got a great deal when i bought my vehicle here and always happy with the work they do. More

Part finally came in and appointment to install on 8/23. Will update review when service is completed. Will update review when service is completed. More

I do genuinely like this dealership for many reasons. I have unfortunately had to visit the dealership a little too often due to car issues. With that being said, the times I have been there, the people I have unfortunately had to visit the dealership a little too often due to car issues. With that being said, the times I have been there, the people that work in the service department are typically very kind, communicate well, and try to get me the best deal possible when I am checking out for my service. Grant has worked with me the last couple trips and he seems to genuinely care about me, my car, and respects my time. I have no actual proof of this, but there has been more than one occurrence of taking my car in to get something worked on, and I come out with another new issue that I have to bring my car back to get worked on some more. This has been very frustrating, and I'm not sure if it's just because I am really unlucky, or if there is something else going on there. However, this has cost me thousands of dollars as it has happened multiple times. More

Out standing Easy to work with very helpful and willing to make any deals worked out to make any deals worked out More

I already had everything they needed to run my pre-approved loan for a vehicle I had selected already. They still ran my credit for no reason pre-approved loan for a vehicle I had selected already. They still ran my credit for no reason More

Took my car in for a check engine light which I had already been told was a temperature sensor. Car ran well when I took it in. Service writer drove it around to the back. Then the mechanic drove it an already been told was a temperature sensor. Car ran well when I took it in. Service writer drove it around to the back. Then the mechanic drove it and all of a sudden it won't stay running, rough idle, and throwing intake codes. Told it would be $980 to put the stock intake back on. Next day I'm told oops, it is going to be $1600. Been a week now. This is crap. The excuse is a whole bunch of hoses were cut when the cold air intake was put on. Which is crap. One week later a d I still don't have my car. And I can't drive it to another dealer to fix it. Never ever going there again to get anything fixed. More

AutoNation Waco is a great place for any of your service needs. Jeremiah Payne is very helpful and respectful and will make sure your satisfied. needs. Jeremiah Payne is very helpful and respectful and will make sure your satisfied. More