AutoNation Chevrolet Waco

I have only taken my car to autonation. I asked them to see about a rattling noise and now it is worst. I don't believe the technician was even asked to listen for it. I asked them to see about a rattling noise and now it is worst. I don't believe the technician was even asked to listen for it. More

The salesman, Billy Martin, was very helpful and knowledgeable about the vehicle and the purchase process knowledgeable about the vehicle and the purchase process More

I had a recall for my airbags and you did a check point on my truck, which I truly appreciate, let that be known. The fact is you found a serious issue. You said the driver side front lower control arm wa on my truck, which I truly appreciate, let that be known. The fact is you found a serious issue. You said the driver side front lower control arm was missing a nut and fasteners were loose. You took a picture of the loose bolt. You advised me to have it taken care of cause it was a safety issue. My vehicle should have never left your lot like that - what would have happened if it had came off - it would have been very expensive for me. You could not have tightened the bolt or call me and advise me that to fix it. It cost something and, of course, I would've had it fixed, but Service tech let me leave with it the way it was, and my husband was very upset. I realize it was the end of the day and everybody said they were tired, but safety should be your number one factor. I was in there for the airbags a safety issue. I just thank God I made it home safely. More

Very easy process! First time in a long time that buying a car was fun! Cody and his team are awesome! First time in a long time that buying a car was fun! Cody and his team are awesome! More

Great great great great great great great great great great great great great great great great great great great great great More

They were great, very friendly, answered all of my questions and were patient with me questions and were patient with me More

We were very happy and pleased with our 3500 HD. Tyler did a great job of answering all our questions about the changes to 20024 3500HD. The one outstanding component I appreciate is the factory cou Tyler did a great job of answering all our questions about the changes to 20024 3500HD. The one outstanding component I appreciate is the factory coupler frame system for our fifth wheel B&W hitch. Drivability is outstanding. This is my forth 3500 Chevrolet over last 30 years. Look forward to learning more about updated 2024 version!! Thank you, Ted and Diane Jones More

A good experience with two exceptions. I am from the DFW area. I called because I had done my research and they had the Corvette I wanted. I asked to make a downpayment with a credit card I am from the DFW area. I called because I had done my research and they had the Corvette I wanted. I asked to make a downpayment with a credit card and for them to hold the car two days when I could get to Waco to purchase the car. The sales person asked his manager and was told "no". He said the car was on the market for first come, first serve; could I come to Waco that day! Wow, how many Corvettes do they sell without having to do anything except answer the phone? After I purchased the vehicle, I received the standard "we are here to help you" e-mail. I asked for some minor assistance and never received a response. Otherwise, a good experience. More

The dealership had a good inventory, knowledgeable staff, and maybe most importantly; the staff was not pushy at all. and maybe most importantly; the staff was not pushy at all. More

I hadn’t expected to actually buy a vehicle, but I did. Steve Cooley was good and made time for me despite his lunch break. Knowledgeable and kind. Financing was swift and the gentleman explained well. Steve Cooley was good and made time for me despite his lunch break. Knowledgeable and kind. Financing was swift and the gentleman explained well. More