AutoNation Chevrolet Waco

I enjoyed working with Jessica, she was a pleasure and the finance staff was as well! the finance staff was as well! More

We brought one of our trucks in to get service done on a Monday. 7 days later, they still have the truck. When we try and contact Ray our "Consultant", we are told he's out to lunch and will call us when he Monday. 7 days later, they still have the truck. When we try and contact Ray our "Consultant", we are told he's out to lunch and will call us when he returns. No return call, so I call back an hour and a half later and Ray answers. He tells me " We will let you know what needs to get done on it in the next day or so? This is unacceptable. If you are too busy to get to it in a timely manner, then let us know and we will take the truck elsewhere or "We'll let you know when to bring it back when a mechanic is available". That is the respectable thing to do. Don't string people along by saying "We'll let you know in a day or 2". I guess we have to go to a GMC dealer...Truly disappointed in the lack of customer service. More

Great bunch of people, that answered all our questions, and took the time to show use truck after truck till we found the one we were looking for. and took the time to show use truck after truck till we found the one we were looking for. More

Reasonably priced vehicles, didn't take all day and night to get financing, The sales rep listened to what I wanted. to get financing, The sales rep listened to what I wanted. More

The entire process was quick and painless! Jacob was very informative but not pushy. He listened to my wants and need in a new vehicle and matches me perfectly! Needing a larger car (after dri Jacob was very informative but not pushy. He listened to my wants and need in a new vehicle and matches me perfectly! Needing a larger car (after driving a Mustang) to better fit my dog, he got me into a Trax and I could not possibly be happier with it! Thank You AutoNation and Jacob!! More

Kind friendly fast service with a smile. They made the process easy and explained all the options to us. We have been buying cars from them.for over a decade and won't go anywhere else. They made the process easy and explained all the options to us. We have been buying cars from them.for over a decade and won't go anywhere else. More

Excellent professional service. My first service visit for my EV Blazer. They got my service done quickly. Very satisfied. My first service visit for my EV Blazer. They got my service done quickly. Very satisfied. More

Incredible job. They were helpful, organized, professional, and efficient. They got the job done and I walked out happy and excited with our brandd new family vehicl They were helpful, organized, professional, and efficient. They got the job done and I walked out happy and excited with our brandd new family vehicle. Definitely happy to work with the whole team again. More

Very courteous and friendly. The sales lady was well informed about the two vehicles we purchased The sales lady was well informed about the two vehicles we purchased More

My purchasing experience at ANY dealership has never been better! There was no pressure, no haggling, just a pleasant exchange of information with great teamwork on AutoNation’s part. I am very happy and g better! There was no pressure, no haggling, just a pleasant exchange of information with great teamwork on AutoNation’s part. I am very happy and grateful to the sales team and management as well as the finance department! Thank you in all so, so much. More