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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
464 Reviews

464 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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April 27, 2022

I'm happy with the service I received and I recommend them to you. I was warmly greeted and despite not having an appointment, I was able to drop off my vehicle for an oil and filter change, air filter c More

by John Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Crane
Apr 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Dropped off vehicle because power windows are not working, James Dekohary said they could not find anything wrong with the controls. Went to pick up my vehicle and had to show James that the windows More

by IRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Dekohary
Apr 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Iram, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

May 02, 2022 -

IRam responded

I spoke to the manager there at Auto Nation Chevrolet Gulf Freeway. He has already contacted me and made things right for me. From now on I will be contacting him directly. Thank you for the reply! Have a blessed safe day!

April 26, 2022

It took sometime to be greeted, actually acknowledged. Once I was greeted, the person was friendly and really seem like he wanted to be helpful. Overall, the experience was good. More

by sbreland8519c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Apr 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 25, 2022

The people care a lot about their customers. Bernie kept me informed about the progress of my vehicle and did a good job of staying on top of the problem. More

by Justdongoins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernie and Kevin
Apr 27, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 23, 2022

Team at Auto Nation did an awesome job from the time i dropped my truck to picking it up.. Thank you More

by Jjgutara526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lopez
Apr 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2022

They did good but left grease marks on my truck. I would of thought they would at least clean them off More

by Gilberto.arambul30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Apr 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gulf Freeway take our reviews very seriously. Please call our General Manager at (281) 305-8940 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 23, 2022

Always have my car ready quick even after dropping it off earlier than I should lol you guys are great! More

by Rossana_McCarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 23, 2022

I have come in for two oil changes since getting my car and they have always been very professional and clear about what will be done during service. More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Sandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 21, 2022

Great customer service fast and friendly service knowledgeable about our cars and trucks. Did an awesome job on our car and Truck. Thank you very much More

by blove73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will
Apr 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Dropped of truck 9am, promised it back In an hour came back in 3 hours later my truck still wasn't ready, was told I could wait there was (2 trucks ahead of mine still) or reschedule for another day. Lef More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't get name
Apr 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Manuel, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

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