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AutoNation Chevrolet Cadillac West Amarillo
Amarillo, TX
654 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 654 reviews
January 21, 2022
Poor communication about status of car. Had to bring car in multiple times to have issue recognized. Floor mats left with dirt and oil marks. in multiple times to have issue recognized. Floor mats left with dirt and oil marks. More
by MacCaddy
Employees Worked With
Don't know service employees/mechanics name
August 11, 2021
Called on Monday to set up appointment for my stingray. Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening at 5:30 told me they hadn’t had time to run diagnostics. Fri I called 5:30 still hadn’t touched it”they had some big jobs”. So I picked up my car. I don’t need them driving it in and out for a before they touch it. I’ll take it someone who can diagnose it in an app routine frame. Not planning on returning to this dealership. More
by Wendy
Employees Worked With
Ann
June 23, 2021
Bait and switch - We inquired about a vehicle that they clearly stated they had in stock when in fact they did not. They quoted my car via online tool with deductions for items that should be (when have yo clearly stated they had in stock when in fact they did not. They quoted my car via online tool with deductions for items that should be (when have you ever got 2 keys when buying a used car?). They then offered me $2,500 less for my car which they would be making 3-5k on selling at the original offer. They didn't want me to use my bank and keep encouraging to use theirs (same bank but they got points). They wanted paperwork signed without having the car in-stock and wanted my trade left. DO NOT do business with these guys. More
by jackanddiane6
Employees Worked With
Damon, Sales Managers
