AutoNation Chevrolet Arrowhead

Best dealer I have dealt with by far These guys took care of me really well. Tomas Lopez is a great sales person he has a lot of knowledge on their vehicles and inventory he doesn't play These guys took care of me really well. Tomas Lopez is a great sales person he has a lot of knowledge on their vehicles and inventory he doesn't play games he is up front and tells it like it is I send him my friends and family and recommend him to any one looking for a car or truck. Derek also made a miracle happen he gets on the phone and speaks to a person at the bank to make sure they understand the structure and to find out exactly what you need to get a pre approval before they give you an answer compared to others where they submit it online. I have been doing business with them for over 14 years and only had two sales guys since then, Tomas is my latest when he started 8 years ago before, him was Felix unfortunately Felix moved out of state but Tomas is just as awesome please give them a shot they truly are my go to guys when it comes to buying a new Chevrolet. They also have good deals on used vehicles as well! More

Horrible ! Went in just looking and they were so interested in selling me a 2017 Ltz Silverado. I bought it for 57000. The next day they call me and say I owe th Went in just looking and they were so interested in selling me a 2017 Ltz Silverado. I bought it for 57000. The next day they call me and say I owe them $1500 dollars. They say the payoff on my vehicle was wrong. Wait, isn't that something you should know as a dealer before you give someone a truck? They told me I was lying and gave them the wrong payoff. They did a credit check and all. Let me say, i have a lot of equity in my trade, and they even told me i did.Im highly educated and make good money. I gave them my account info for the vehicle too. I went back there and got my car back. Derek Miller and Brent were completely rude to me, got in my face and yelled at me like they could care less. No one should ever be treated like this. Complete 360 from when they were selling the truck. They must make too much money to care, but I didnt see many people there. I never thought a professional dealership would be like this. First and last trip here. If any senior leaders would like more information, please feel free to contact me. More

Near-Perfect Sales Experience Purchased a 2017 Chevrolet Corvette. The transaction was relatively quick and painless. David Peterson (our salesman) addressed our every need. We hig Purchased a 2017 Chevrolet Corvette. The transaction was relatively quick and painless. David Peterson (our salesman) addressed our every need. We highly recommend both David and this dealership. More

Expected more from a dealership Pulled into the service center only to wait 15 mins before a service consultant even acknowledged I was there, none of whom seems busy at all, but the Pulled into the service center only to wait 15 mins before a service consultant even acknowledged I was there, none of whom seems busy at all, but there was plenty of service staff walking around laughing and joking with other staff. When my repair was done, not only was my driver's seat completely altered, but all three of my mirrors were absurdly adjusted as well. In all honesty, of all the cars I have owned, I have never had this many problems with a vehicle till I brought it to the service department on Bell and 91st. It is almost as if they are intentionally sabotaging my vehicle to get more business, or they just do not do a thorough inspection of the vehicle prior to completing repairs. I have never left a review on anything but I kept seeing this pop up in my email and after my last experience with my vehicle, I felt I had to be honest and say something. More

Deb is a true professional Deb did an amazing job trying to get me a deal. Unfortunately I wasnt able to close deal due to us not being able to bring the payment where I needed Deb did an amazing job trying to get me a deal. Unfortunately I wasnt able to close deal due to us not being able to bring the payment where I needed it. But no dealership had been able to and I've dealt with ten of them. However due to Deb's level of customer service I will definitely be calling her in eight months when my credit is better. More

VERY POOR SERVICE DEPARTMENT Sales process with Michael Grahn was outstanding. The service department does not answer their phones or return calls when a message is left requesti Sales process with Michael Grahn was outstanding. The service department does not answer their phones or return calls when a message is left requesting a return call. Very poor customer service after the sale. More

Cannot and will not recommend Service Dept! Made an appointment to have battery tested and possibly replaced on July 7. Received two e-mail reminders of appointment. Showed up 15 min early on Made an appointment to have battery tested and possibly replaced on July 7. Received two e-mail reminders of appointment. Showed up 15 min early on July 11. After 1 hr 15 min, asked if battery had been tested....it had not. Requested to have car returned. Went elsewhere to have the work completed including a new battery. They have no comprehension of their customers time. Bottom line: My last visit to this dealership! More

False Advertisement My Daughter went into the purchase a used car. She was very interested in the Chevy Cruse. She is a single mom and had planned her budget accordingl My Daughter went into the purchase a used car. She was very interested in the Chevy Cruse. She is a single mom and had planned her budget accordingly. We viewed many cars and found a couple in her price range. Our sales representative was quite aware of her budget and assured her he would work with her. After test driving the car she was interested in, they went began the lengthy paperwork. What happened next was opposite anything I have ever witnessed or heard of, the price of the car kept increasing. She was told that she would have to pay for tinting of the windows, which they apparently do to all cars that are traded in, then pass on the cost to the consumer (she did not ask for or request tinting). Ultimately she was charged extra for several different items. Truth be told, the sticker price on the car was no where near what the ultimate price of the car would be. I recommend anyone who has a strict budget to stick to (and most of us do), this is not the place for you. Not only would I call this false advertising, but I also believe that the salesman was more interested in selling whatever car he could rather than helping a potential customer. Unfortunately for the salesman he unknowingly lost more than one sale, he lost several potential sales in the long run as well as the dealership itself. More

Mike Choung I cannot recommend the sales manager Mike Choung enough when looking for a car. He was extremely helpful and knowledgeable when we were looking for a I cannot recommend the sales manager Mike Choung enough when looking for a car. He was extremely helpful and knowledgeable when we were looking for a used truck. He did not try to pressure us or push anything on us we did not need. I told Mike I will keep him in mind when looking for my next car and I meant it. More

Excellent Experience Car Buying I purchased a new 2016 Chevrolet Cruse on Friday 11.27.15. They were able to offer me a deal which matched car type, features, price, discount, finan I purchased a new 2016 Chevrolet Cruse on Friday 11.27.15. They were able to offer me a deal which matched car type, features, price, discount, finance rate, etc I was impressed with the how each step was explained and handled efficiently. After the paperwork was completed the salesperson Mike Dibenneto took the time to help me setup the On Star and Bluetooth features. He also explained many of the features and how to use them. I would recommend him and the dealership to anyone More