AutoNation Chevrolet Arrowhead

I had my car towed on for service. $2700.00 for the alternator and linkage casing. I was not offered a rental car as Sands Chevrolet does. They said they don't do that. So with the repair and rental ca alternator and linkage casing. I was not offered a rental car as Sands Chevrolet does. They said they don't do that. So with the repair and rental car it cost over $3200.00. When I asked for a discount after speaking with the service manager he offered $150.00 and said that was all he could do. $1900.00 just in labor cost. Then I had to get my own new battery and take it in. I felt they were more concerned about their money than the customer. More

They had my vehicle for over a month (due to backorder part). They didn't offer a vehicle or any option for transportation during this time. When i picked up my vehicle a warning light was still on after part). They didn't offer a vehicle or any option for transportation during this time. When i picked up my vehicle a warning light was still on after service being completed. Cashier was rude and misquoted my bill by $500+. Too many mistakes. Makes me question the work and service. I have to trust my vehicle maintenance and will be finding a new dealership. More

Just bought a car from Dominic. He made the experience of buying a car almost painless. Great price, kept my payments where I needed them to be. He was knowledgeable, friendly, listened to my needs and del buying a car almost painless. Great price, kept my payments where I needed them to be. He was knowledgeable, friendly, listened to my needs and delivered! More

Auto Nation Chevrolet in Peoria is neat and kept clean. My service advisor was very professional and pleasant to me. He handled my schedule oil change service perfectly. My service advisor was very professional and pleasant to me. He handled my schedule oil change service perfectly. More

We recently ordered a 2021 Chevy truck, with Fleet Salesman, Ricardo Glean, at AutoNation Chevrolet Arrowhead. We could not have been anymore pleased with the fabulous treatment that Ricardo gave us. Salesman, Ricardo Glean, at AutoNation Chevrolet Arrowhead. We could not have been anymore pleased with the fabulous treatment that Ricardo gave us. He was completely friendly and honest with us. He was not pushy and there was absolutely no haggling with him. We told him everything we wanted on our truck and he got everything set up, per our requests. He kept us updated on the status of the build. He has even contacted us after the truck came in, to see how we were liking it. On a scale of 1-10, we would give Ricardo a 20; he was THAT good!!! Peter & Kimberley Frasquillo More

I bought my first car here and my salesman was very honest with me and helped me find the right price that I could afford. I wanted to look at a more expensive car and then he suggested my 2014 Kia Opt honest with me and helped me find the right price that I could afford. I wanted to look at a more expensive car and then he suggested my 2014 Kia Optima and I’m in love with it! More

This place and its employees are ripping off their customers. Had to take my 18 Silverado in for a recall and needed an oil change as well. I also asked to have my tiers rotated. Because of the xxxx customers. Had to take my 18 Silverado in for a recall and needed an oil change as well. I also asked to have my tiers rotated. Because of the xxxx poor service I have received at Sands Chevrolet I refuse to pay for service until I have inspected their work and check to make sure they did not steel anything out of my truck. They did not check any of my fluids they did not do a full inspection and they did not rotate my tires. How every they did rummage through my center console. I took photos of its contents before giving my truck to them because employees at Sands stole stuff out of my truck. Never again will I take my vehicles to any dealership for service and I will be filing a formal complaint with GM after all we are all customers of GM not these sleazy dealerships. More

Very shady and rude First of all, they totally upcharged us for the car when I bought it years ago...dont buy cars here!! I initially brought my car in for repair but whe First of all, they totally upcharged us for the car when I bought it years ago...dont buy cars here!! I initially brought my car in for repair but when I got my car back it was running worse than I brought it in! I brought it back for them to turn around and tell me my whole engine needed to be replaced, suddenly. All my repairs aren't even worth the value of my car! I had a lovely talk with Jay the general manager who talked down to me and shamed me because I thought this was unreasonable. He also made sure to blame me for everything wrong with my vehicle. Stay away. More