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AutoNation Chevrolet Arrowhead
Peoria, AZ
1,171 Reviews
For Chevrolet buyers in the Northwest Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Arrowhead. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,171 reviews
February 13, 2022
Overall lack of professionalism, poor communication, empty promises, and outdated way of doing business in an ever changing environment. Not only do they handcuff their customer, they hand cuff their ow empty promises, and outdated way of doing business in an ever changing environment. Not only do they handcuff their customer, they hand cuff their own sales people by not allowing them to take orders, or reserve vehicles with a down payment/ deposit. This place is going to lose a lot of business and increase employee turnover if they don’t adjust quickly. More
by Rablakemore72
Employees Worked With
Juan
February 11, 2022
The service was done exactly the way I wanted it done and in a timely matter. My service advisor, Michael Kane, was attentive and got things done!!! in a timely matter. My service advisor, Michael Kane, was attentive and got things done!!! More
by jeanbooth1
Employees Worked With
Michael Kane
February 11, 2022
I purchased our Traverse from Auto Nation and to date have have only one delay in repairing the A/C.. I've had all my services done at Auto Nation.. No issues, one concern is the length of time it requir have have only one delay in repairing the A/C.. I've had all my services done at Auto Nation.. No issues, one concern is the length of time it requires to do oil change, but then again they do wash and perform safety checks.. I'm satisfied.. More
by Jzar4
Employees Worked With
Paul, Garza
February 11, 2022
The service we received was great. Krista handled our service appointment and we were notified quickly when our vehicle was ready for pickup! Will be back with our other vehicle soon! service appointment and we were notified quickly when our vehicle was ready for pickup! Will be back with our other vehicle soon! More
by Debaatwood
Employees Worked With
Krista Mugnai
February 11, 2022
Kay was super friendly and knowledgeable throughout the whole process. She knew what I had wanted and made sure to call me right away when the car was delivered. See ya again for my next purchase in 5 ye whole process. She knew what I had wanted and made sure to call me right away when the car was delivered. See ya again for my next purchase in 5 years! More
by Sp12249
Employees Worked With
Kay and Howard
February 10, 2022
Horrible experience dealing with AutoNation Chevrolet ARROWHEAD. In a rush I used the wrong credit card. The very next day first thing I returned asked them to cancel that credit card purchase and rechar ARROWHEAD. In a rush I used the wrong credit card. The very next day first thing I returned asked them to cancel that credit card purchase and recharge the credit card I prefer to use on car repairs. 1hr wait told to come back the next day. Returned the next day 4hr wait and they tell me it can’t be done. Horrible customer service, no one accounting person came out to explain. Left me waiting form4hrs hoping I’d leave. Well I’m sitting in their parking lot right now making sure I leave this review before I leave their property. Warning…this was a simple request and they left hanging for hours. I will never return and I will leave a negative review for this place on every internet site that takes reviews for this place. I will then continue to have fiends and family write negative reviews for this place. The customer service is non existent here at AutoNation Chevrolet Arrowhead. As for the work done on my car, the Car was returned filthy, and engine compartment was smoking on the way home because of the fluids left on the engine block when they did the repair. More
by Sfeinc
Employees Worked With
Accountant , Greg Geiser
February 10, 2022
Dealer completed an airbag recall on my Silverado. I was able to schedule a appointment and the work was done in a timely manner. They even washed my truck. able to schedule a appointment and the work was done in a timely manner. They even washed my truck. More
by jefgon
Employees Worked With
Greg Geiser
