AutoNation Chevrolet Arrowhead

Friendly service greeting with prompt response requested service. Through checking for possible unknown issues that need to be addressed in the future. service. Through checking for possible unknown issues that need to be addressed in the future. More

Richard was great in taking care of our used car needs. / We saw an Chevrolet Equinox online and Richard helped us from then on to securing our car. / Ty. / We saw an Chevrolet Equinox online and Richard helped us from then on to securing our car. / Ty. More

Even though I arrived early, Scott Randel was able to process my reservation in a timely manner. The recall work was completed in one day as promised. process my reservation in a timely manner. The recall work was completed in one day as promised. More

Scott was a great Rep. Everything went according to plan. My only concern was I am not sure they really measured the tread depth on all the tires. They showed them all the Everything went according to plan. My only concern was I am not sure they really measured the tread depth on all the tires. They showed them all the same. 3 have 24k miles and one has only 3K miles. Makes me wonder if they did all the checks accurately. More

The waiting room was very nice I was told the wait was going to be am hour to an hour and a half it ended up being two hours but that's OK going to be am hour to an hour and a half it ended up being two hours but that's OK More

Overall lack of professionalism, poor communication, empty promises, and outdated way of doing business in an ever changing environment. Not only do they handcuff their customer, they hand cuff their ow empty promises, and outdated way of doing business in an ever changing environment. Not only do they handcuff their customer, they hand cuff their own sales people by not allowing them to take orders, or reserve vehicles with a down payment/ deposit. This place is going to lose a lot of business and increase employee turnover if they don’t adjust quickly. More

The service was done exactly the way I wanted it done and in a timely matter. My service advisor, Michael Kane, was attentive and got things done!!! in a timely matter. My service advisor, Michael Kane, was attentive and got things done!!! More

I purchased our Traverse from Auto Nation and to date have have only one delay in repairing the A/C.. I've had all my services done at Auto Nation.. No issues, one concern is the length of time it requir have have only one delay in repairing the A/C.. I've had all my services done at Auto Nation.. No issues, one concern is the length of time it requires to do oil change, but then again they do wash and perform safety checks.. I'm satisfied.. More

The service we received was great. Krista handled our service appointment and we were notified quickly when our vehicle was ready for pickup! Will be back with our other vehicle soon! service appointment and we were notified quickly when our vehicle was ready for pickup! Will be back with our other vehicle soon! More

Kay was super friendly and knowledgeable throughout the whole process. She knew what I had wanted and made sure to call me right away when the car was delivered. See ya again for my next purchase in 5 ye whole process. She knew what I had wanted and made sure to call me right away when the car was delivered. See ya again for my next purchase in 5 years! More